Home Office, Home Office, USA
6 days ago
Senior ServiceNow Developer - ITSM

At GDIT, people are our differentiator. As a ServiceNow Senior Developer, you will be an important part of our platform support and development team. 
 

The successful candidate will serve as an ITSM subject matter expert as well as a key technical resource regarding the configuration, development, support, migration, and maintenance of the ServiceNow implementation and have fluency in ServiceNow design and development principles that enables them to work with external development partners and key stakeholders to develop enterprise business solutions for our customers that leverage ITIL processes and best practices.

HOW YOU WILL MAKE AN IMPACT:

Develop, maintain, and enhance applications on the ServiceNow ITSM platformImplement configuration/customization of the ServiceNow application and facilitate the rollout of new modules and configure Application UI and workflowProvide ServiceNow architecture advisory support services including but not limited to architectural design reviews, code, roadmap design and prioritization, platform expertise, expert program/project guidance and optimization planningComplete internal system audits and actively monitor license utilization (ServiceNow applications as well as third-party add-onsServiceNow platform deployments and upgradesMaintaining required information security controls for the platformLeading platform design sessions, performing design reviews, familiarity with architect frameworks, and publishing platform standards and design modelsCommon services data model and ServiceNow data models, applying data governance strategy and considerations to maximize reuse of common data elements and to maintain high data qualityServiceNow product development lifecycle processes
 

WHAT YOU’LL NEED TO SUCCEED:

Technical Training, Certification(s), Degree, and 3+ years of relevant experience or equivalent years of experienceDemonstrated experience in delivering high value solutions from your customer’s perspective with direct experience with ServiceNow platform strategy, design, and operational execution Prior experience implementing and deploying applications within the core suite of ITSM applications (Incident, Problem, Change, Knowledge, CMDB), to include reports.  This must include development experience with the ServiceNow APIs and using them to create or modify applicationsStrong JavaScript experienceACL and scripting experienceServiceNow Flow designer experienceServiceNow Certified System Administrator certification (CSA) or ability to obtain within 30 days of hire is requiredFlexibility to support issues or planned activities after hours, weekends and holidays as needed.

PREFERRED QUALIFICATIONS:

ServiceNow System Administrator (CSA)ServiceNow Implementation Specialist (ITSM)ServiceNow Certified Application Developer (CAD)ITIL v4 Foundations
 

GDIT IS YOUR PLACE:

Full-flex work week to own your priorities at work and at home401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holiday
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