About this role:

Wells Fargo is seeking a...

In this role, you will:

Monitor, process, and troubleshoot complex level life safety, robbery, burglary, and other alarm issues in accordance with organizations security procedures in Security Response CenterProvide feedback and present ideas for improving or implementing processes and tools within Corporate Security area impactPerform complex security, operational, and customer support tasksIdentify, troubleshoot, and analyze false alarm issues to reduce finesLead projects and serve as escalation point to assist analystsProvide subject matter expertise and interpretation of procedures to less experienced staffInteract with immediate team on basic information, plus internal and external customers, Security Response Center Analysts, and vendorsResponsible for monitoring and processing life/safety, robbery, burglary, and other alarms in accordance with Wells Fargo security procedures in the ESOC, with an emphasis on technical system and programming. Troubleshoots complex level alarm issues and creates false alarm analysis reports to identify and reduce false alarm fines. Works with alarm technicians to troubleshoot all low to mid-level alarm system issues while demonstrating a clear understanding of abnormal issues that arise with alarm systems. Duties may also include leading a project, assisting in training new analysts, serving as the point of escalation for other analysts. May coach and/or mentor other team members on performance, train on policies and procedures and/or provide input to supervisor on analysts’ progress.

Required Qualifications:

4+ years of Corporate Security experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationGraduation from Recognized University

Desired qualification:

Excellent communication skills.Interpersonal skills .

Posting End Date: 

17 Oct 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.