Senior Sales & Marketing Operations Specialist

Company:

The Boeing Company

Boeing Commercial Airplanes (BCA) is looking for a Senior Sales & Marketing Operations Specialist (Level 4) to join our Sales Operations team in Renton, Washington.

This is an exciting opportunity to be part of a dynamic and fast paced environment. In this role, you will manage the authorization of contractual commitments and technical data requirements for commercial airplane customers that are receiving new aircraft. You will help support the entry into service teams, sales teams, airline customers, and partner with multiple business units across the commercial business throughout the lifecycle of the aircraft.

Position Responsibilities:

Reviews Commercial airplane contracts and any other related agreements, for airline contract delivery dates, customer support details, technical data and other requirements that directly impact support services.

Releases the Customer Program Directive authorization for both direct sale and leased content according to contractual requirements.

Manages airline customer data and document orders for customers.

Manages Airplane Configuration Tracking (ACT) updates; owner/operator, registration, and country of origin.

Provides direct support to airline customers relating to aircraft data and documentation and the processes and systems associated.

Supports sales campaigns with expertise on customer and aircraft tier status, aircraft data & documentation contractual entitlements, pricing and strategic recommendations.

Participates in new model gated process to support airline customer data and documentation requirements.

Develops and maintains relationships and partnerships with airline customers, internal stakeholders (including Airplane selling teams, Services selling teams, Customer Support, Entry into Service, Boeing Global Services, etc.), peers and partners.

Leads or participates in projects that support continuous improvement of business processes and tools.

Represents the Pro Forma Management team on key programs, or initiatives.

Basic Qualifications (Required Skills/ Experience):

3+ years of experience in a role that required strong attention to detail

3+ years of experience in the airline and/or aviation industry

5+ years of experience in a customer service role

5+ years of experience communicating and collaborating directly with internal or external customers, peers, other employees, and all levels of leadership

5+ years of experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word

Preferred Qualifications (Desired Skills/Experience):

Bachelor’s Degree or higher

3+ years of experience with airline data (manuals) and associated systems

3+ years of experience in providing support to sales and contracts

5+ years of experience working within a cross-functional organizational environment

5+ years of experience balancing priorities in time sensitive situations

5+ years of commercial airline experience

  

Relocation:
This position offers relocation based on candidate eligibility.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay and Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $115,600 - $156,400

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

This position offers relocation based on candidate eligibility.

Export Control Requirement:

This is not an Export Control position.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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