Job Description

Role: Senior Resident Engineer

Experience: 8+ years

Location: Bangalore

Typical Activities:

Troubleshooting the network’s design and architecture issues Analyzing network and device configurations Providing network design leadership; assisting in identifying and building solutions Testing product features and functionality Providing deployment guidance to ensure that implementations are consistent with design specifications Providing informal workshops to transfer knowledge to engineering staff Applying industry best practices to the design, planning, and implementation of the network Applying extensive industry experience to optimize network performance and proactively analyze potential enhancements Evaluating technical specifications for interoperability

Key Responsibilities: This is a full-time position and may require long work hours. Technical support to the Customer may require the Resident Engineer to: 

Troubleshoot equipment and network problems and to open and track JTAC cases through to problem resolution on pre and post production issues. Raise equipment Return Material Authorizations (RMA’s) and to track these through to problem resolution Produce a written summary report of the status of Design projects, equipment and network problems on a regular basis to the Customer Hold design and information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs.  Understand the Customer’s organizational structure and become familiar with the Customer’s network implementation and support processes and procedures to help in designing a network that is available and sustainable.  Carry out testing of new Designs, features, and functionality as required by the Customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network  Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate.  Hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried Train the Customer’s design, implementation and support personnel to configure and operate the Juniper Networks products Support design and planning of Juniper MX, PTX and QFX network routing products and associated solutions within the Customer infrastructure Support ongoing efforts in defining best practice policies for Juniper product applications used by Customer To peer with other employees performing similar Resident Engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network. The Resident Engineer will be expected to develop secondary skills in other products in the Juniper product portfolio.  

Skills and Experience:

Candidates for this role MUST have a minimum of 7 years’ experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments. Candidates for this role must also have a minimum of 3 years’ experience designing IP networks Preferred candidates for this position should have a Bachelor’s Degree in Engineering with JNCIE certification or equivalent experience Candidates MUST be able to demonstrate the following competencies: Detailed technical experience in the installation and operation of IP routers.  This includes hands-on operation of management tools and network analyzers. A detailed understanding of the protocols surrounding IP service provider networks.  These skills include but are not limited to: TCP/IP and MPLS fundamentals - IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, Segment Routing, LDP, IPv6, Routing Policy) - Routing protocol operation, migration, and scaling mechanisms - Routing policies at BGP peering points - VPNs and the associated tunneling technologies (MPLS, L3VPN, VPLS, MVPN) - Ethernet switching and 802.1Q, QOS Strong Interpersonal skills The ability to work independently and to function in a team environment Strong customer interface and presentation skills Demonstrated ability to manage multiple projects and work calmly under pressure

Focal Technologies:

The ideal candidate for this role will be able to demonstrate the following competencies:

Juniper Hardware: MX, SRX, QFX, PTX series At least 7+ yrs. of ISP experience JUNOS CLI experience Must understand BGP and route reflector topologies Must be able to communicate with internal Engineering and QA Sys Test Teams Must be able to communicate effectively with the customer Unix/Linux skills a plus Some scripting skills a plus Test equipment such as Spirent, Agilent N2X, and Ixia a plus Network management tools such as SNMP, Syslog, etc. Experience with Multicast strongly preferred 3+ years’ experience in managing large technical account activity revolving around network products from multiple vendors.  JNCIE a strong plus 

 

Description About Team:   Join Our Innovative Team: Experience Cutting-Edge Technologies in a Collaborative Environment .Welcome to our dynamic team where innovation thrives and collaboration reigns supreme! As a member of the Cloud, you'll immerse yourself in the latest technologies, working alongside passionate experts dedicated to pushing boundaries and achieving excellence.  Embrace Innovation: At Juniper Networks, we are at the forefront of technological advancements in Networking. From pioneering AI solutions to working with groundbreaking software development teams, you'll be part of a team that shapes the future for our customers. Our commitment to innovation means you'll have the opportunity to work on projects that challenge and inspire you every day. Collaborative Spirit: Teamwork is at the heart of everything we do. Here, ideas are valued, and contributions are celebrated. Our open-door policy fosters a collaborative environment where knowledge sharing, and creativity thrive. Whether you're brainstorming with colleagues or participating in cross-functional teams, you'll find support and encouragement every step of the way.  Fast-Paced Environment: Innovation waits for no one, and neither do we. Our fast-paced work environment keeps you engaged and energized. You'll tackle exciting challenges and see your ideas come to life quickly. We empower our team members to make an impact, driving meaningful change in an industry that evolves daily.  Supportive Culture: Success is a team effort, and we believe in lifting each other up. Need help? Count on your colleagues to lend a hand. Have a bold idea? We'll help you bring it to fruition. Together, we achieve more, and together, we celebrate our victories, big and small.  Your Growth Matters: Continuous learning is key to staying ahead. We invest in your professional development, providing access to resources and opportunities for skill enhancement. Whether through mentorship programs, workshops, conferences, or certification training we support your journey to becoming a leader in your field.  Join Us: Are you ready to be part of a team that thrives on innovation, collaboration, and achieving extraordinary results? Join the Juniper Networks Could Team and embark on a rewarding career where your contributions make a difference. Together, let's shape the future of technology.    

 

About Juniper Networks 

Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. The company serves customers and partners worldwide. Additional information can be found at www.juniper.net

 
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, colour, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.