At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values:

Passion for consumers and customers Care for people and planet Enjoyment of life Courage to dream and pioneer

 

As a Senior Infrastructure Technology Consultant, you are responsible for:

Manage infrastructure (workplace, servers, network) for OpCos in the region Assess IT Infrastructure needs and requirements Translate business needs to IT requirements to initiate IT infrastructure projects Identify potential IT Infrastructure issues to avoid them Provide technology advice and guidance to operating companies Integrate new infrastructure technology and solutions into existing portfolio Improve process efficiency Assist in building longer term IT strategies and roadmaps Project management with E2E delivery Manage different managerial levels’ stakeholders Monitoring the tickets SLAs Plan the needed resources for any project rollout, incidents (including P1 and out of business hours resources), changes, requests, problems Maintain, monitor, and administer AMEE infrastructure and ensure a 24 X 7 operational environment including Servers, HEINET, Connectivity, email system, windows environment, antivirus, … etc. Work directly with different Heineken support partners, central teams and onsite Ocpo D&T teams to find and design solutions to fulfil business needs Manage projects to meet budgets, projects timelines and resources Forecast and suggest needed requirements in all infrastructures field Ensure that all new or enhanced network services (LAN/ WAN) and installations are brought into production according to the agreed standards Responsible for Active Directory, Azure, domain controllers Drive post incident reviews and deliver accurate and timely root cause analysis to prevent recurrence