JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Administrative • Certificate of Insurance Tracking - COIs must be maintained and updated on a monthly basis for both Tenants and Vendors. • General Filing - PA ensures all document/paperwork is properly filed (weekly). • Repair Service - Contacts repair service vendors when necessary or requested by team member. • Overnight Mail -Prepares express mail packages and monitors supply levels and replenishes as necessary. • Management Audit - Ensure compliance level of management audit is maintained and prepares all files and records in preparation for the audit (quarterly). • Budget Preparation - Assists team members with budget preparation for the property as requested.
Accounting • Accounts Payables - Property Associate is responsible for ensuring all invoices for the property are received, properly coded and paid in a timely manner. • W-9s - Obtains completed W-9 forms from all vendors. Enters and updates vendor information in payables system. • Manual Adjustment - PA will prepare manual adjustment forms for all miscellaneous Tenant Service Requests • Electric Consumption Tracking - responsible for ensuring proper building metering. • Rent Statements - responsible for pulling, compiling and providing TSRs for review/approval. Compiles all necessary documents and issues statement to Tenant by the 20th of every month. • Monitors Accounts Receivables, makes rent calls, sends out collections notices, keeps client accounting contact up to date with status of payments.
Operations • Tenant Service Request - PA is responsible for daily review of requests noting completion times or dates if beyond acceptable limits, whether job performed to satisfy the tenant, etc. Work with staff to ensure discrepancies and address accordingly. • Contracts - draft contracts as requested by managers within 48 hours of the request. • Contract Summary - maintain and update monthly. Monitor contract expirations to update as needed. • Special Requests - coordinate estimates upon request for tenant approval and schedule appropriately with third-party vendors (dumpsters, cleaning, pest control, security, electrician, carpenter, etc.) • Follow up on contracted work tickets to ensure that all contractors are completing work properly.
Tenant Relations • Customer Service - Provide superior customer service to all tenants, clients and vendors at all times. • Tenant Events - PA is responsible for the planning and coordination of all scheduled tenant events at the property. • Tenant Handbook - review, update and revise as necessary. Coordinate distribution of updates or revisions to all tenants. • Tenant Notification -Prepare tenant memos and correspondence as directed by Managers regarding building holidays, upcoming events, etc. • Safety Warden Meetings - Assist with planning the annual safety warden meeting and any other tenant meetings. • Tenant Move-Ins/Move-Outs - coordinate all arrangements, notifications, logins and acquire proper authorization, forms and documents and collect certificate of insurance as necessary. • Contact Lists -maintain and update no less than monthly tenant and inter-office employee contacts lists to include emergency contact numbers.
Estimated total compensation for this position:
75,000.00 – 80,000.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
On-site –Washington, DCIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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