**Who We Are:** We’re a high-growth software company with a **big mission** : empowering K-12 district teams to do more with less.  At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.    Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time.  **LINQ’s Values:** • Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained. • Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships. • Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation. • Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force. **About The Team:** LINQ’s Customer Experience department is the heart and soul of our commitment to supporting k12 schools and districts. We’re not just here to answer questions, we’re here to build trust, solve problems, and ensure every customer feels empowered to succeed with our solutions. From onboarding, and training, to troubleshooting and beyond were the guides to help administrators and educators navigate their daily challenges. **About The Role:** The State Nutrition Project Manager (PM) is a very key role responsible for managing all aspects of designated customer accounts in the areas of project and service delivery, under the direction of the Director of Professional Services.  The PM works collaboratively with internal and client-facing technical and management staff. The PM drives the projects to ensure the timely delivery of quality software products, services, and documentation to our customers.  The PM should have excellent organization, written, and communication skills, excellent client-facing experience, should be comfortable working independently, as well as part of a team, and is capable of successfully handling multiple concurrent assignments with a high degree of emotional intelligence.  **What** **You’ll** **Be Doing:** + Ensure software and service delivery are within budget and on schedule, while achieving a high degree of customer satisfaction.  + Demonstrate leadership skills while mentoring/coaching Jr & Mid-level PMs.  + Works closely with Business Analysts on shared assigned client projects to ensure competition of deliverables.  Consults with Sales, Engineering Quality Assurance, Product Management, and Client throughout the project lifecycle.  + Communicate with clarity and confidence with both internal and external customers to guide desired outcomes.  + Provide transparent communications about project status and health to Management and Senior Leadership.  + Prioritize work efforts based on contractual obligations and timeframes, organizational strategic plans, and resource availability.  + Serve as an advisor and offer continuous guidance in the area of project execution, client relationship management, schedule management, budget management, resource management, and risk management.  + Provide project management coordination and controls consistent with project and operational needs.  + Manage projects with a "light" PMI approach.  + Determine, as needed, new project management processes, templates, and tools to assist in continued process improvement and efficiencies.  + Evaluate regulatory changes that may impact implemented software modules, existing customers, and the opportunity to expand our customer base.  + Continuous development of leadership skills  + Develop and cultivate relationships with key client contacts.  + Manage large customer implementations in parallel with managing smaller customer accounts.  + Develops project Plans consistent with Client Contract.  + Assures client invoicing consistent with Client Contract.  + Participate in the identification of sales opportunities and the management of change requests and enhancements by account.  + Assist BA, as needed with the requirements gathering, conduct Joint Application Design (JAD) sessions and facilitate/organize training for clients, as needed.  + Travel within the USA may be required (few trips maximum per year).  + Create documentation as needed to ensure smooth project execution and client readiness.  + Perform other duties as assigned.  **What We Are Looking For:** + Bachelor's degree (B.A.) in appropriate field of study or equivalent work experience  + 8+ years of work experience managing software implementations ranging from small to enterprise size projects  + Effectively applying and teaching generally accepted PMI or equivalent best practices  + Proven to be highly motivated, self-directed individual with the ability to quickly learn the applications and execute with confidence within a fast-paced environment with little supervisory oversight.  + Be results focused and effectively prioritize, determine when it’s needed to dive deep into a process or capability  + Excellent customer-service/people skills  **What will Make You Stand Out:** + PMI/Agile Certifications a plus  + State Government Project experience a plus  **The Tech:** + Proficient with MS Suite of Products, SharePoint, Smartsheet, MS Project, JIRA  + Slack  **Travel Requirements:** + Less than 10% **Why You'll Love Working With Us** **🌎** **Flex Your Workspace:** Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week! 💰 **Planning Your Future:** Our 401(k) plan comes with a 4% employer match on _total_ earnings (not _just_ your base salary). 💸 **Performance Pays Off:** Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed. 🌴 **Vacation** **_Your_** **Way:** Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it. 👶 **Paid Parental Leave:** Take the time you need to welcome your new addition – We’ve got you covered! 🎉 **Ten Paid Corporate Holidays:** Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year. ❤️ **Giving Back:** Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares 🏥 **Benefits That Have Your Back (And Teeth, Too!):** Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos. 💪 **Wellness Perks:** Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options. 📚 **Grow With Us:** Invest in yourself with professional development opportunities to keep leveling up your skills. 🎁 **Rewards For Referrals:** Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team! **EOE Statement/Accommodation Notice:** LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response. PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. Pay Transparency Nondiscrimination Provision - U.S. Department of Labor (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_English\_unformattedESQA508c.pdf) PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed www.dol.gov