Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Senior Project Coordinator to join our team. The Senior Project Coordinator provides the integration, development, and delivery of a discrete set of deliverables in support of a client program under the guidance of higher-level project management. Communicates any issues, problems, or additional information to project managers and recommend solutions. Monitor and evaluate project timeline and activity and report on progress to project managers and leadership. They are primarily responsible for medium to large size customer projects. + Works with a project team in setting goals, objectives, and priorities of assigned project. Follows approved methods, processes, and tools. Acts as a liaison in team relationships. 20% + Schedule and maintain resources for integration Provide Clearvision cases (work orders) for both 3rd party and field technicians. 20% + Gather asset info (PC’s/monitors), work with technicians to validate data Work with client to order new equipment Maintains accuracy of databases (TrackIt), utilization of standard forms and adherence to policies and procedures Responsible for quality assurance and delivery of customer reports. 20% + Monitors customer satisfaction and notifies management if not performing to requirements. Responsible for quality assurance and delivery of customer reports. Monitors customer satisfaction and notifies management if not performing to requirements. Meet with client weekly to provide updates and address escalations. 20% + PCIII (Sr PCs) should be able to set up new instances of TrackIT for any project (ie: tasks and milestones) as well as creating new upload templates. PCIII (Sr PCs) should be able to set up new instances of Clearvision for any project as well as creating upload templates for case creation. PCIII (Sr PCs) may be called upon to assist with training of new PCs. ​20% + Associates degree preferred or equivalent experience + Years of Experience: Minimum 2 years experience in related field + Type of Experience: Experience desired in help desks, sales, customer service, computer support, or project management. CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.