Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.  

Further information is available at www.bgis.com

SUMMARY

The Senior Project Controls Officer (SPCO) mandate for CRE (Corporate Real Estate) projects is centered around enhancing governance, control, and data-centric approaches to project management. 

A Senior Project Controls Officer is an extension of the Project Management Office, and responsible for evaluating, auditing, and executing the complete portfolio of CRE projects within the Project Delivery organization for a client. They provide strategic and financial indices and are caretakers for the project intake and close-out processes.

Corporate real estate projects range from building maintenance and repair projects to tenant fit-up projects, encompassing a wide variety of activities aimed at maintaining and improving the physical infrastructure and spaces used by the organization. Client project portfolio’s range from $50.0MM to $250.0MM

The Senior Project Controls Officer documents standardized methods, procedures and best practices, continuously improves upon tools and processes, provides and/or coordinates ongoing training required by the business for project managers, project administrators/coordinators, new staff, and establishes regular communication / project reporting protocols with project managers and client directors.

The Senior Project Controls Officer, thru the use of data analytics, drives quality within a program by establishing clear quality goals, develop standardized quality processes, provide training and support, and continuously monitor and improve project teams to ensure high-quality outcomes. 

KEY DUTIES & RESPONSIBILITIES

Establish Clear Quality Goals and Objectives:

Define Quality Standards: Using our Management Practice Playbook as a guide, the SPCO will collaborate with PDS leadership to define what constitutes "quality" for each of our client portfolios and its respective projects, including specific metrics and deliverables. 

Set Measurable Objectives: Translate quality goals into measurable objectives that can be tracked and evaluated throughout each program’s lifecycle. 

Align with Organizational Strategy: Ensure that the program's quality objectives are aligned with PDS’s overall organizational strategy and goals.

Develop Standardized Quality Processes:

Create Quality Management Plan: Develop a comprehensive quality management plan that outlines the processes, procedures, and tools that will be used to ensure quality. 

Implement Quality Assurance and Control: Establish robust quality assurance and quality control processes to identify and address potential issues early on. 

Standardize Quality Tools and Techniques: Provide project teams with standardized tools, templates, and methodologies for managing quality.

Provide Training and Support:

Train Project Teams: Ensure that project teams are adequately trained in the quality management processes, tools, and techniques by becoming a SME in PMWeb.

Offer Mentorship and Guidance: Provide mentorship and guidance to project managers and teams to help them understand and apply quality standards. 

Facilitate Knowledge Sharing: Encourage cross-account knowledge sharing and collaboration among project teams to improve quality practices.

Continuously Monitor and Improve:

Track Quality Metrics: Regularly monitor key quality metrics to track progress towards quality objectives. 

Conduct Quality Audits: Regularly conduct quality audits to assess the effectiveness of quality processes and identify areas for improvement. 

Implement Continuous Improvement: Use data and feedback to continuously improve quality processes and practices.

PCO Roles and Responsibilities:

Data Integrity and Accuracy: Ensuring the reliability and traceability of controls data is essential for analysis and reporting. The SPCO will maintain high standards of data integrity to support decision-making processes.

Quality Champion: The SPCO will act as a quality champion, advocating for quality and ensuring that it is a priority throughout the delivery of a portfolio of projects. 

Process Owner: The SPCO will be responsible for developing and maintaining quality processes and standards. 

Resource Manager: Working with the account leaders, the SPCO will ensure that project teams have the necessary resources and support to deliver high-quality outcomes. 

Communication Hub: The SPCO will facilitate communication and collaboration among project teams and stakeholders to ensure that everyone is aligned on quality expectations.

Account Risk Management: SPCO to document and manage a client account RAID log as it relates to Quality issues leading into and coming out of the MBR.

KNOWLEDGE & SKILLS

Experience as a PCO. Hands-on experience working with MS tools: SharePoint, Excel, Word, Power Point, MS Project, PowerBI and Visio. Organizational, interpersonal, and communication skills. Demonstrate autonomy, initiative, accuracy and precision. Organizational skills with the ability to handle multiple concurrent activities and to work successfully under pressure. Able to manage one’s time while assisting several Project Managers and multiple projects with tight deadlines. Strong analytical, statistical and organizational skills. Track record of preparing both “detailed” and “management level” reports. Bachelor’s degree (or higher) in relevant business administration program or equivalent experience. Knowledge of laws governing construction contracts and contracting is beneficial. Available to work flexible hours.

Licenses and/or Professional Accreditation

None Required.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

 

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.