We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You’ll Be Doing** You’ll be joining CIBC’s Remote Banking Shared Service. You’ll be at the heart of CIBC’s digital transformation, building easy, flexible, and personalized banking solutions to enhance client experience and change the way that people bank. As a Specialist, Production Application Support, you will be providing support to a complex production applications, proactively identify potential issues or develop procedures to enhance current methods effectively & efficiently. You will be leading incidents within the LOB & report necessary details to the teams. As an application SME, you will may be required to prepare implementation scripts & reviewing implementation procedures & making sure that it aligns with the applications. Within a team of senior team members, you’ll broaden your technical skills and help build the bank of the future. **How You’ll Succeed** + **Programming Skills -** Develop, code and test computer programs for straightforward assignments. Review, analyze, and modify programming systems, including encoding, testing, and debugging. + **Systems Implementation -** Conduct the technical design, development, and integration of cross functional, multi-platform application systems. + **Planning and Coordination -** Effectively interact with stakeholders, end users, business analysts, and technical resources to gather requirements and prepare design specifications as instructed by senior team members. **Who You Are** + **You can demonstrate experience in** 5+ years of hands on experience in Jenkins, Splunk, Jira or Confluence and/or similar build & deploy tools. You can demonstrate experience in HP Tandem Non-Stop systems. You have experience with Guardian, Linux, SQL MP/MX, shell scripting, NETBATCH, TMF. You have lead a complex application and have provided application support to any Tier-1 critical application. You have extensive experience in Payments, ATM, POS, Online banking, OLTP transaction processing knowledge, ISO8583, XML, JSON, SOAP. It would be considered a strong asset if you have knowledge of Interac Member Network. + **Your influence makes an impact.** You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. + **You're digitally savvy.** You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. + **You understand that success is in the details.** You notice things that others don't. Your critical thinking skills help to inform your decision making. + **You put our clients first.** You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. + **Values matter to you.** You bring your real self to work and you live our values - trust, teamwork, and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. + We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. *Subject to program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Expected End Date** 2026-02-10 **Job Location** Toronto-81 Bay, 18th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Applications Support, Critical Thinking, Financial Processing At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.