Senior Product Manager - Tech, People Experience Foundation (PXF)
Amazon.com
Are you a passionate, self-starting Product Manager interested in building products to connect Amazonians with the information, resources, and insights they need through best-in-class GenAI solutions? We are looking for a Senior Product Manager, with a technical background, that is customer obsessed, has a bias for action, and wants to learn and be curious. You will join the A to Z Assistant team responsible for a pan-Amazon GenAI powered chat based assistant.
Key job responsibilities
Key job responsibilities
- Working closely with business leadership to define and evolve the vision for your products
- Working with stakeholders across the company to gather and document requirements
- Establishing feature prioritization and creating ambitious but achievable roadmaps
- Defining acceptance criteria and user acceptance testing processes for your products
- Working closely with engineering to ensure feature delivery in line with requirements
- Defining the product metrics that ensure successful use of our products by our customers, and reporting on those metrics through regular status mechanisms
- Monitoring the execution of new product and feature launches to ensure they meet expectations
- Contributing to a team culture of experimentation and innovation
- Analyzing customer feedback and usage metrics to identify key pain points and ensuring appropriate levels of product quality and performance
- Managing bottlenecks, providing escalation management, anticipating and making trade-offs, balancing the business needs versus technical constraints, and maximizing business benefit while building great customer experiences
- Presenting confidently to senior management through both verbal and written communications
- Capable of rolling up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality
About the team
As part of People eXperience Technology (PXT), we deliver products that are used by all Amazonians in their daily roles in Amazon. Within PXT, the A to Z Assistnat team owns AZA, Amazon’s flagship GenAI powered chat assistant. AZA provides Amazonians with a single destination to search for information and complete tasks.
Key job responsibilities
Key job responsibilities
- Working closely with business leadership to define and evolve the vision for your products
- Working with stakeholders across the company to gather and document requirements
- Establishing feature prioritization and creating ambitious but achievable roadmaps
- Defining acceptance criteria and user acceptance testing processes for your products
- Working closely with engineering to ensure feature delivery in line with requirements
- Defining the product metrics that ensure successful use of our products by our customers, and reporting on those metrics through regular status mechanisms
- Monitoring the execution of new product and feature launches to ensure they meet expectations
- Contributing to a team culture of experimentation and innovation
- Analyzing customer feedback and usage metrics to identify key pain points and ensuring appropriate levels of product quality and performance
- Managing bottlenecks, providing escalation management, anticipating and making trade-offs, balancing the business needs versus technical constraints, and maximizing business benefit while building great customer experiences
- Presenting confidently to senior management through both verbal and written communications
- Capable of rolling up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality
About the team
As part of People eXperience Technology (PXT), we deliver products that are used by all Amazonians in their daily roles in Amazon. Within PXT, the A to Z Assistnat team owns AZA, Amazon’s flagship GenAI powered chat assistant. AZA provides Amazonians with a single destination to search for information and complete tasks.
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