Senior Product Manager - Tech, Devices Onsite Experience
Amazon.com
As the Senior Product Manager - Technical, you will be responsible for defining and delivering transformative generative-AI focused customer experiences that showcase our industry-leading Devices products. Leveraging your deep technical expertise and customer obsession, you will drive the vision, strategy, and execution of innovative on-site experiences using the latest technology that captivate and delight millions of users.
Key job responsibilities
As an owner of the Amazon onsite experience for Devices, we work backwards from the needs of customers to solve ambiguous problems. As a Product Manager on this team, you will:
• Set the vision for your product space and outline a roadmap that impacts the customer experience and delivers incremental value to your business.
• Work with business leaders, scientists, engineers and UX designers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of customer-facing experiences at scale.
• Work on a variety of challenging problems that have the potential to significantly impact Amazon’s business and customer experience.
• Manage prioritization and trade-offs for speed to market, performance, and features.
• Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership.
• Create program goals and related metrics, track progress and manage through obstacles to achieve goals.
• Leverage technology, including ML and generative AL, to improve the impact of your solutions
About the team
Our team is the technical arm of the Devices Online Sales and Marketing group. The team's charter is to build systems and programs that help customers discover, choose, purchase, and use Amazon Devices, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, and Fire TV products, and more.
Key job responsibilities
As an owner of the Amazon onsite experience for Devices, we work backwards from the needs of customers to solve ambiguous problems. As a Product Manager on this team, you will:
• Set the vision for your product space and outline a roadmap that impacts the customer experience and delivers incremental value to your business.
• Work with business leaders, scientists, engineers and UX designers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of customer-facing experiences at scale.
• Work on a variety of challenging problems that have the potential to significantly impact Amazon’s business and customer experience.
• Manage prioritization and trade-offs for speed to market, performance, and features.
• Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership.
• Create program goals and related metrics, track progress and manage through obstacles to achieve goals.
• Leverage technology, including ML and generative AL, to improve the impact of your solutions
About the team
Our team is the technical arm of the Devices Online Sales and Marketing group. The team's charter is to build systems and programs that help customers discover, choose, purchase, and use Amazon Devices, including Amazon Echo & Alexa products, Fire Tablets, Kindle E-readers, and Fire TV products, and more.
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