Our Story:
Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.
DFR is part of the Climate & Sustainability Technologies of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.
DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.
Job Title: Senior Product Manager – Remote Cases
Location: Richmond, VA
What we are looking for:
The Senior Product Manager is responsible for managing, growing, and developing a long-term strategic roadmap for assigned product portfolio at Dover Food Retail’s Hill Phoenix business unit. He/She is responsible for all aspects of the product life cycle management and to develop, manage, and implement product/customer and marketing strategies, new product development programs, value propositions, pricing & commercial launch to maximize profitable growth for assigned product lines. This role is also responsible for day-to-day project management of key product development; sales and complexity reduction initiatives as well as managing the assigned product line P&L in terms of share & margin. The role requires strong cross-functional leadership, business acumen and interpersonal skills.
What we’re looking for:
New Product Development/Lifecycle Management for Portfolio (~65%)
Develop a thorough understanding of the overall market, including overall size/growth in retail grocery segments, industry trends/landscape, competition as well as insights and needs of customers and buying value chain. Develop multigenerational Product Line Roadmaps and secure cross-functional leadership consensus at least yearly. Conduct voice of the customer (VOC), primary and secondary research to facilitate development of product strategies, product plans, and identification of new products and services opportunities. Lead cross-functional new product development teams. Lead all aspects associated with the product definition, product development, pricing, market introduction, sales tools, and promotion plans. Lead NPD Stage Gate and BCA (Business Case Analysis) processes to launch new products from concept to full commercialization Identify and lead strategy projects to evaluate and provide strategic direction for innovative growth opportunities that leverage technology trends (e.g. connectivity), market trends, and integrated solutions. Working closely with Finance, lead development of the pro forma with complete financial analysis and sales forecast for all proposed new products. Develop comprehensive product definitions including models, base configurations and required options enabling guided selling and portfolio simplification. Develop a library of market segments and applications and identify what products are required to be successful in these areas. Maintain market focus by regular contact with customers, sales and marketing. This includes responsibility for conducting distributor and end user training. Work closely with sales management to provide forums to interact with customers in identifying growth opportunities and new product development ideas. Work closely with Marketing in areas of advertising, promotion marketing campaigns and driving go to market product launch efforts. Collaborate with corporate marketing to develop and deliver training materials for the assigned products to support training programs. Serve as subject matter expert for assigned products to support internal team, field sales, distributors and end users. Support the marketing communications team to develop appropriate collateral support for catalogs, launch kits, competitive alerts, sales communications, instruction sheets, etc. ensuring a successful commercial launch. Provide Sales, Customers and Channel Partners with support, information and materials to learn about products and applications. Work closely with TAG team to develop/update technical marketing materials (data sheets, I/O manuals, CAD/Revit assets, and/or product renderings. Provide project management support for major cross-functional projects as well as product management projects. Attend regional and national sales meetings and conferences. Ability to present products via internet conferencing, in-person meetings, tradeshows or other industry events.
Category Pricing Strategy & Competitive Intelligence (~20%)
Collaborate with enterprise pricing teams to strategically position the list pricing and discount levels (including floor pricing) by customer and product line. Collaborate with enterprise pricing group on strategic pricing initiatives and bids. Extrapolate “should cost” for competitive products by using best available market information/data sources. Identify and execute appropriate actions for product lines that fall below target margins. Perform competitive analysis including SWOT, competitive pricing, features and product breadth comparisons to establish price/value positioning for assigned portfolio. Clearly identify target customers and markets, primary benefit, and value proposition of the assigned portfolio.
Other (~15%)
Product simplification, core definition & product lifecycle management of assigned product lines. Work with cross functional team to implement AOP initiatives to enhance profitability of products. Support customer requests for product modifications (E#s, BCAs, etc.). One-off analysis as assigned. Monthly reporting on key metrics for assigned portfolio. Assist with other strategic projects and related duties as assigned.
What are the basic qualifications?
BS or BA degree required 8 - 10 years of Product Management, Marketing, Strategy, Engineering, Business Development or related experience.
What are the preferred qualifications?
MBA strongly preferred. Refrigeration & Food Retail industry experience preferred
To be a great fit for the role:
Solid experience interacting with both internal and external customers is required. Past Experience in marketing, product management &/or commercial roles with progressively increasing responsibility. Proven skills in product marketing and product life-cycle management; should be “Advanced” in the preponderance of Product Management Competencies. Proven ability to lead courageously, to drive large cross-functional teams to success in challenging situations. Must works well with others - inspires trust and open communication amongst team members and peers. Proven ability to influence at all levels of the organization cross-functionally. Excellent communication and presentation skills, including strong active listening skills. Proven ability to analyze, interpret and draw meaningful and accurate conclusions from data. Proven ability to conduct complex financial analyses, to develop financial models and interpret P&L statements. An energetic, resourceful and hands-on individual with a strong bias for action, someone who commits himself/herself fully to stretch goals and who is dedicated to developing and delivering outstanding results.
How We Define Our Values and Why You Should Join Our Team:
The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.
These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.
Collaborative Entrepreneurial Spirit Winning Through Customers Respects and Values People Expectations for Results High Ethical Standards, Openness, and Trust
What’s in it for you?
Medical, Dental, and Vision 401k Retirement Plan Flexible Spending Paid Holidays
#LI-CW2
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.