Company Overview The Enlyte Family of Businesses Mitchell | Genex | Coventry Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth. Job Description This is a remote position with a preference for candidates that live in the San Diego, CA to facilitate periodic colloboration or client meeting attendance at our HQ location. As a Senior Product Solutions Manager, you will lead the engagement with the customer for development and implementation of broad software-product solutions and initiatives known for their robust innovative capabilities and ease of use. You will provide overall program management, define high level strategic requirements for a product solution, set priority for the program, convey release timelines, notes, goals, and approve developed functionality. You must have the ability to collaborate effectively with a variety of business leaders and technologists both internal and external; with high frequency engagement with other product managers, experience designers, tech leads and engineers, architects, and customer success reps. Duties and Responsibilities: Develop a deep knowledge of the Mitchell products and systems at a high level to intake and communicate effectively about our products and services. Engage with the customer to understand the problem they are solving for. Maintain clear documentation on all customer requests and workflows. Facilitate cross functional discussions with impacted stakeholders. Collaborate on product requirements and expected deliverables with external partners and internal partners across the organization to ensure customer value is being delivered. Develop and maintain the solution backlog and roadmap. Track deliverables and expected capacity across teams to ensure we are meeting contractual requirements. Find and leverage opportunities to share knowledge about the solution you represent. Do whatever else it takes to make your solution successful with a strong sense of accountability. Qualifications Required 5+years Insurance, Collision Repair or MSO industry experience or Project Management Organization experience. Education: A bachelor degree is preferred. Experience in product or project management, or related field is a plus. Familiarity with TFS/ADO Boards is a plus. Ability to adapt proactively to a dynamic, rapidly changing business and technical environment. Desire to excel in a fast-paced, cross-functional, team-based environment. Confident presenting to customers and Senior Leadership Teams. Keen focus on developing and maintaining team culture. Strong collaboration and communication skills. Agile software development methodology experience is a plus. Experience with market research and identifying business development opportunities. Benefits We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $100,000 - $125,000 annually, and will be based on a number of additional factors including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-AP1 #LI-Remote