Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

The Project Kuiper US Consumer team is looking for a talented Senior Product Manager.

This role is responsible for defining regional business requirements and customer experiences. You will have a high degree of ownership as you define customer needs, launch new features, and shape the desired customer experiences. You will work closely with GTM, Sales, Marketing, Finance, Legal, Global Planning and Operations, Customer Service, Field Services, and more. A successful candidate will be both entrepreneurial, highly analytical, and able to work extremely effectively in a matrixed organization. We are looking for someone customer obsessed and technology savvy with a proven track record of leading new initiatives, especially in consumer related products. You will be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment—all while ensuring we’re optimizing for the ideal customer experience and balancing business financials.

Key job responsibilities
* Develop the US product strategy, roadmap, and customer experience for residential broadband services
* Conceptualize, develop, and launch new products, features, and functionality that delights consumers in Mexico
* Shape the end-to-end customer journey to meet local customer preferences and regulatory requirements
* Once operational, analyze customer pain points and continue to improve the customer experience
* Deliver comprehensive, written product strategy documents considering different types of data and inputs across a broad range of stakeholders for justification of new features
* Prepare detailed business requirements documents that can be easily translated into product and engineering deliverables
* Partner with business, finance, legal, accounting, tax, regulatory, and global product teams to drive new features and functionality from concept to execution
* Become a recognized thought leader across the Kuiper organization on broadband category trends, customer behavior, subscriber economics, and growth strategies

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.