Role Overview 

The Systems Analyst plays a key role in the successful design and delivery of complex application solutions centered on the strategic roadmap for one of the key technology capabilities within MMC global. The Systems Analyst will be primarily responsible for the elicitation and elaboration of requirements in an Agile team setting. 

Working as part of an Agile squad comprised of a Product Owner, Squad Lead, Developers and Quality Assurance Engineers, you will be maintaining the Product Backlog, defining iterations, backlog grooming, refining user stories, participating in user story estimation, and facilitating Sprint Reviews with support from the Product Owner. 

We will count on you to:  

Be a highly motivated team player working within MMC Agile culture, within a specified Agile framework of Scrum or KANBAN and maintain a willingness for continuously improving your agile mindset. Work with the Product Owner to communicate the product vision, roadmap, value, and MVP to the Agile team to enable empathy and a shared understanding thereby helping the team to formulate an appropriate solution. Collaborate with the Pod Leadership and Product Owner to create Persona’s, Story Maps, and a Release Plan for the project.Work with the Product Owner to communicate the product vision, roadmap, value, and MVP to the agile teams to enable empathy and a shared understanding thereby helping the team to formulate an appropriate solution.Work in partnership with the Product Owner and agile teams in the creation and maintenance of Product Backlog Items ensuring that Epics and User Stories are continuously prioritized and aligned to the Product Roadmap and MVP.Facilitate refinement sessions with the Agile Teams and Business to sufficiently detail out User Stories, to include dependencies.Facilitate the Sprint Review ceremony by working with the agile teams, Product Owner, Business and Customer to review, assess and adapt the latest product increment by incorporating customer insights and feedback into the Product Backlog.Actively work with Pod Leadership by running assessments processes for the POD and provide constructive feedback towards continuously improving the Systems Analyst function, standards and processes in Global Technology.Facilitate discussions and collaborate with data engineers, data architects, technical experts and AI engineers to integrate AI solutions into application design.Demonstrate an awareness of MMC and Mercer Technical, Security and Process Standards and work with the team to incorporate them in product delivery through the software development life cycle. 

What you need to have:  

Highly motivated candidate who is inquisitive, a rapid learner that is comfortable working as part of a remote team. Possess strong communication skills with the capability of working collaboratively within the organization, regardless of boundaries.An effective communicator for both technical and business-oriented audiences.  Demonstrated requirements gathering skills showcasing the capture of customer needs and business drivers using a variety of techniques into product backlog items such as Epics and User Stories.Proven quantitative, analytical, and problem-solving skills.Ability to find resolutions regarding own work methods requiring minimal direction.  Be willing to respond to emergent changes rather than focused on existing plans. Familiarity with AI concepts and technologies, including machine learning, natural language processing, and data analytics, while ensuring compliance with AI governance frameworks. Leverage these technologies to enhance user experiences and improve decision-making processes within applications.Ability to craft effective prompts that optimize AI responses, enhancing the functionality of AI-driven applications for problem-solving, analysis, and content generation.Stay open to learning about emerging AI tools and methodologies.An Agile Mindset with an in-depth understanding of Agile Principles.Prior experience as an IT Systems Analyst or IT Business Analyst working as part of an agile team using an Agile Workflow tool such as JIRA or TFS. Agile Certification, such as CSM, PSM, CSPO, PSPO, PMI-ACP, Certified SAFe Practitioner, Azure AI Fundamentals is desirable.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.