Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Establishes and maintains professional relationships, trust and credibility with all on the healthcare team, serving as primary point of contact for plasters, splints and traction with physicians and nursing staff, by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Role models therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team on collaboration. Problem-solves, assists other techs, managing several ongoing priorities with minimal supervision.Initiates contributions towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
Assists physicians with reduction of fractures/traction.Provides education to patients in proper care of casts, splints, dressings and wound care. Ensures understanding and reeducates as appropriate.Assists in Radiology department when needed to develop film and escort patients to and from exam rooms.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Exhibits proficiency in application/removal of traction, splints, fiberglass casts, custom orthotic molding and fitting and plaster casts as directed by physician orders.Accurately measures patients for custom & off the shelf braces.Cleans/sterilizes instruments used in cast room according to safety standards and protocols.Initiates opportunities for process improvement, providing recommendations impacting quality and safety targets, and collaborating with the interprofessional team. Contributes towards meeting department targets for quality and safety.
FINANCE ESSENTIAL FUNCTIONS
Uses knowledge as to which DME braces require authorization and assists in obtaining authorization when needed. Utilizes medical record documentation system to complete estimates, as appropriate. Ensures accurate patient charges and charts treatment in appropriate patient record.Maintain proper inventory for cast room materials. Orders supplies and evaluates new products and devices for possible future use. Self-motivated to independently manage time effectively, minimizing incidental overtime and prioritize daily tasks.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSApplies willingness to learn new acceptable casting and bracing techniques as they are introduced, to expand learning beyond baseline competencies with a focus on continual development.Offers innovative solutions through participation in performance improvement projects and department activities. Completes and updates My Development plan on an on-going basis, including the development of advanced skills.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
Two years experience as orthopedic technician
One year experience in casting/bracing
License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
BLS - Basic Life Support (AHA) ANDROT - Registered Orthopedic Technologist (ASOP) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledgeable of Advanced Beneficiary Notices, insurance and authorizationsKnowledge of aseptic techniqueDemonstrates effective interpersonal skills (written and verbal communication, ability to deal with challenging situations, etc.)Demonstrates independence and exercises judgment in interactions with physicians, interprofessional care team, patients and their familiesDisplays strong time management skillsAdapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem-solvingAbility to provide a supportive and engaging environment that enhances the quality of life for patients
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional NoOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist Specialty Physician Group - As one of the nation’s leading hospitals and academic medical centers Houston Methodist has brought together some of the nation’s leading experts in multiple specialties to serve our patients. As part of Houston Methodist Specialty Physician Group (HMSPG), these specialists not only provide excellent clinical care, but are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow. This combination of clinical service, research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care. Established as a non-profit corporation and certified by the Texas State Board of Medical Examiners, HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.
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Houston Methodist is an Equal Opportunity Employer.
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