**About the Role** The **Senior Operations Manager – Airports, Stations, and Strategic Growth Verticals** will play a pivotal role within the **French Rider Operations team**, focusing on optimizing and growing Uber’s presence in key transportation hubs and other high-traffic venues across France. Airports and stations represent critical points of interaction for riders, and this role will ensure Uber offers a seamless, reliable, and efficient service tailored to the unique challenges of these environments. You will lead cross-functional initiatives, manage day-to-day operations, and collaborate with diverse teams to create innovative solutions that enhance the rider experience. **What the Candidate Will Do:** - **Strategic Growth Management**: Develop and execute a comprehensive growth strategy for airports and stations in France, aligning with Uber’s broader Rider Ops goals. Identify, evaluate, and prioritize growth opportunities, securing cross-functional buy-in and resources to drive execution. - **Operations Oversight:** Manage day-to-day operations, ensuring service reliability and addressing emerging issues proactively. Optimize the configuration of transportation hubs and other venues within internal systems to enhance user and driver experiences. - **Cross-Functional Leadership**: Lead and coordinate cross-functional teams, including Marketing, Central Operations, Business Development, and Product, to deliver impactful initiatives. Coach and support team members to ensure successful execution within your domain. - **Data-Driven Decision Making**: Analyze operational and commercial performance metrics to uncover insights and develop actionable recommendations. Perform root-cause analyses to address operational challenges, leveraging complex data modeling and qualitative insights. - **Stakeholder Engagement**: Build and maintain strong relationships with internal and external stakeholders, ensuring alignment on strategic goals and initiatives. Communicate progress and plans effectively, delivering clear and impactful presentations to various audiences. **What the Candidate Will Need / Basic Qualifications:** - 5+ years of experience in operations, consulting, product management, business development, or a related field. - Strong project management skills, with experience managing initiatives from conception to execution. - Proven ability to manage internal and external stakeholder relationships and influence decision-making across functions. - Excellent communication skills in French and English (written and spoken). **Preferred Qualifications / Bonus Points:** - Ability to work effectively in a fast-paced, dynamic environment with changing priorities. - Proficiency in analytical tools such as SQL, Excel, and Tableau; ability to perform complex data analysis. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).