We are looking for a Senior Network Engineer with a Public Trust Clearance 3 years of Tier-3 Support experience to support our Library of Congress effort. This is a remote/hybrid position.
As a Senior Network Engineer, you will:
Work with a team of driven, supportive, and highly skilled professionals. Receive a robust benefits package that includes our Employee Stock Ownership Plan! (ESOP). Be a part of an empowered accountability culture where each employee-owner has a meaningful stake in the future success and growth of the company.
A week in the life of Senior Network Engineer:
Provide Tier‐3 network operation and engineering support as identified by the Library Tier‐3 network support engineers’ availability is required for evenings and weekends as required for Library change Authorization Board (CAB) approved network changes Tier‐3 network engineering support is required for technical emergencies and onsite support Must deliver Tier‐3 network support engineering in case of a service disruption at the Library Network Edge Support ‐ Provide Tier 3 troubleshooting, technical configuration settings, documentation, security settings, and schedule for delivery Palo Alto Networks ‐ All next‐generation firewall appliances ‐ Provide Tier‐3 troubleshooting, technical configuration settings, patch analysis, security settings, future release features for implementation, and schedule for delivery Gigamon Network Monitoring Device ‐ Provide Tier‐3 troubleshooting, technical configuration settings, patch analysis, security settings, future release features for implementation, and schedule for delivery Cisco DNA Center ‐ Provide Tier 3 troubleshooting, technical configuration settings, patch analysis, security settings, future release features for implementation, and schedule for delivery Cisco Secure Network Analytics (StealthWatch) ‐ Provide Tier‐3 troubleshooting, technical configuration settings, documentation of changes, patch analysis, security settings, future release features for implementation, and schedule for delivery. Cisco Secure Client AnyConnect VPN/F5 BIG‐IP Access Policy Manager (APM) and Local Traffic Manager (LTM) ‐ Provide Tier‐3 troubleshooting, technical configuration settings, documentation, patch analysis, security settings, future release features for implementation, and schedule for delivery Voice over IP (VoIP) Quality of Service (QoS) ‐ Provide for Tier‐3 troubleshooting, technical configuration settings, documentation of changes, patch analysis, security settings, future release features for implementation, and schedule for delivery Zero Trust, Cisco Identity Services Engine (ISE) Implementation ‐ Provide Tier‐3 troubleshooting, technical configuration settings, documentation, patch analysis, security settings, future release features for implementation, and schedule for delivery Cisco Application Centric Infrastructure (ACI) ‐ Provide Tier‐3 troubleshooting, documentation, technical configuration settings, patch analysis, security settings, future release features for implementation, and schedule for delivery Cisco FirePower (Next Generation Firewall) ‐ Provide Tier‐3 troubleshooting, technical configuration settings, documentation of changes, patch analysis, security settings, future release features for implementation, and schedule for delivery Citrix (Virtual Apps and Desktops) ‐ Provide Tier‐3 troubleshooting, technical configuration settings, documentation of changes, patch analysis, security settings, future release features for implementation, and schedule for delivery
Provide continuous support during the following timeframes:
7:00 am to 3:30 pm to assist government technical staff with operations and projects 3:30 pm to 11:00 pm to support maintenance windows and handle service disruptions Support maintenance windows during weekends and Holidays if needed
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