Description 3 Days Hybrid from any of our locations in RI, NJ, MA, NC, TX or AZ Role is not relocation eligible. We are seeking a AAA/NAC Senior Network Engineer to design and implement AAA and NAC strategies for our internal infrastructure. As a part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! While in this role, you will play a critical role in the management of the computer networks of the entirety of the organization. You will work alongside a team of highly skilled engineers while working to plan, implement and oversee the computer networks and infrastructure critical to Citizen’s business operations. Lastly, you will leverage their technical expertise to ensure the stability of Citizens business operations and successful deployment of new branch and office locations. Most importantly, at Citizens, we’re more than a bank and here, you’ll experience new things, create new opportunities, think beyond your role and make an impact! Primary responsibilities include + Participation in Agile Scrum ceremonies and development curation of product backlog + Build new AAA/NAC infrastructure and execute changes assigned for maintenance, upgrades, and new features + Ensure that configuration backup of all the system/devices is up to date + Review logs/monitoring data/reports to identify capacity bottleneck and suggest for improvement + Generate the various reports required for operations management + Keep tickets up to date as per response SLA in ITSM(SNOW) tool Contribute knowledge articles and update them in a timely manner when required + Monitor and manage networks; identify potential entry points or weaknesses; detect intrusions; manage and ensure the functionality of prevention technologies. + Manage highly complex secure connectivity solutions to ensure the integrity of Citizens sensitive financial data and mission critical resources. + Collaborate with other engineering and IT teams to plan, develop, execute and support infrastructure and network related projects; offer thought leadership in regards to network security and management. + Offer Tier II technical network support; leverage knowledge of network analysis and performance evaluation to provide Tier II technical support; Assist with the resolution of escalating tickets; offer general support to IT service operations. Qualifications, Education, Certifications and/or Other Professional Credentials + Background in networking fundamentals including TCP/IP, DNS, and DHCP + Experience investigating and diagnosing incidents and problems relating to AAA and NAC related services + Experience with 802.1x, MAB, Guest, BYOD, Wired & Wireless authentication + Experience with industry standard deployments (Cisco ISE, Aruba Clearpass) + Experience with TACACS+, RADIUS, MFA solutions + Experience with automation and scripting languages such as Terraform, Python, and/or RESTful API + Cloud network expertise: virtual networks, hybrid connectivity, firewalls, DNS, and network threat management + Strong written and oral communication skills + 5+ years of experience working with industry leading AAA/NAC solutions + 5+ years of experience in Network Security + 3+ years of experience developing public cloud workloads in at least one major CSP(Azure, AWS, or GCP) Hours & Work Schedule + Hours per Week: 40 hours / salary + Work Schedule: Normal business Pay Transparency The salary range for this position is $99,200 - $148,800 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 12/27/2024