United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: \"Connecting people. Uniting the world.\" drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. 

With multiple employee-run \"Business Resource Group\" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job overview and responsibilities

Our United team in India is on an exciting growth trajectory, and to fuel this momentum, we are seeking a dynamic and seasoned Senior Manager - IT Applications Development who will lead and cultivate a high-performing team committed to delivering enterprise applications that are essential for driving our business success. 

We are looking for a leader who places a strong emphasis on people development, collaboration, and innovation, working closely with our US management team to ensure seamless application delivery and foster a culture of continuous improvement. Your outstanding leadership and communication skills, paired with a deep understanding of organizational change, Agile development practices, and solutions architecture, will be key to your success in this role. Join us and help shape the future of our IT landscape!

People Leadership & Team Development: Lead and mentor a team of tech leads, application developers and analysts to maximize performance and engagement. Provide regular feedback, coaching, and career development opportunities to all team members. Ensure effective resource planning and workload distribution to optimize productivity.

Stakeholder Communication: Serve as a crucial link between the US management team and the local/global application team, ensuring alignment on business priorities and technology roadmaps. Communicate effectively with leadership to provide updates on project progress, risks, and opportunities. Navigate cultural and time zone differences to foster seamless collaboration and successful delivery.

Application Delivery & Execution: Manage the entire application delivery lifecycle to ensure timely, high-quality, and cost-effective results. Promote best practices in Agile, DevOps, and CI/CD methodologies to enhance development efficiency and accelerate time to market. Leverage AI where relevant. Ensure that applications are stable, scalable, and compliant with enterprise architecture and security standards. Identify and address risks that may affect application performance, security, or delivery timelines.

This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Required 

•   Bachelor’s degree in Computer Science, Information Technology Engineering or Business Administration 
•   12+ years of IT and business/industry experience in application development, IT project management or software delivery roles, with a strong focus on people leadership.
•    Strong knowledge in stakeholder engagement and working with US-based leadership teams.
•    Experience in Agile, DevOps, and cloud-based application development (AWS, Azure or Google Cloud).
•    Excellent communication, negotiation, and problem-solving skills.
•    Ability to navigate cross-cultural teams and time zone challenges to ensure seamless collaboration.
•     Must be legally authorized to work in India for any employer without sponsorship. 
•    Must be fluent in English (written and spoken) 

Preferred

•    Master's degree
•    Computer Science, Mathematics, Information Systems, or another related field
•    Experienced with managing a team of 40-50 people
•    Certifications such as PMP, ITIL, SAFe, or Agile Scrum Master
•    Experience with enterprise applications or custom application development.
•    Comprehensive understanding of the fundamental principles of machinery, equipment, and systems, including their components and functions
•    Specialized knowledge applicable to the aviation Maintenance, Repair, and Overhaul (MRO) industry, with expertise in aircraft engines, avionics, and airframe structures.
•    Understanding manufacturing execution systems (MES) will be beneficial.
•    Airline Experience is a plus