Senior Manager - GBS Process Excellence Date: Apr 3, 2025 Location: Bangalore, India, 560064 Company: Teva Pharmaceuticals Job Id: 61392 **Who we are** Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with. **The opportunity** To drive the continuous improvement culture in GBS, by training & mentoring lean Six sigma methodologies across GBS, drive & mentor continuous improvement projects to improve operational efficiency, service quality, Optimize and Standardize processes across various functional areas. **How you’ll spend your day** + Lead the deployment of Lean Six Sigma methodologies across various GBS teams & processes. + Process Optimization: Facilitate VSM/Kaizen events, streamline processes to eliminate waste, improve efficiency, and enhance overall performance. Drive Continuous Improvement projects at org level. + Collaborate with Functional teams to drive process automations/BOTs. + Training and Mentoring: Develop and implement standardized global lean six sigma training programs for various level. Conduct training sessions across different time zones and ensure consistent understanding of Lean concepts. Mentor Lean Six sigma trainees & projects and guide them to achieve various certification levels. + Initiate, Drive NPS/PSQI Surveys and actions to improve the engagement scores/Customer experience. + Facilitate collaboration across global teams and locations. Bridge communication gaps, leverage technology for virtual collaboration, and ensure that Lean principles are applicable and relevant in different regions. + Problem-Solving: Adapt problem-solving approaches to diverse situations. Utilize flexible problem-solving methodologies that can be applied across different organizational contexts. + Performance Metrics: Define and monitor performance metrics. Develop metrics that are relevant and measurable on a global scale, considering variations in business needs, customer expectations, and regional priorities. + Best Practices Sharing: Facilitate the sharing of best practices. Establish mechanisms for sharing successful Lean practices and lessons learned across diverse regions within the organization. + Initiate & drive several Lean Six Sigma practices to encourage people participation in continuous improvement, build OpEx mindset in GBS, thus improve the lean maturity of the GBS Sites. **Your experience and qualifications** + University education in Finance/Science/Engineering is required. + Minimum experience of 10+ years in Operational Excellence role – preferred in Finance operations / FP&A. + Certified Lean Six Sigma Black Belt /Lean Expert and practical application knowledge. + Ability to train and mentor Lean Six Sigma topics to various level of stake holders. + Ability to drive Change management initiatives at Org level. + Preferred Project Management Professional (PMP) certification. + Preferred good working knowledge of FP&A/Finance operations processes and associated SAP modules. + Influencing and negotiation skills - Ability to get the work done with different level of stake holders. + Fluent verbal and written communication in English. **Reports To** Director – Transformation and PMO **Already Working @TEVA?** If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply:Internal Career Site (https://performancemanager.successfactors.eu/sf/careers/jobsearch?bplte\_company=1080030P) The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner. **Teva’s Equal Employment Opportunity Commitment** Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. EOE including disability/veteran