Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Senior Manager– Accounts Payable
We are looking for professionals having relevant years of experience with Accounts Payable in managing Invoice Processing, helpdesk payments in ERP systems like SAP, JDE.
Responsibilities
• Should have team handling experience with a size of 35 team members
• Experience in AP on invoice processing, Helpdesk, Payments other activities like GRIR, Vendor recon
• Should possess excellent communication skills
• Overall operating and regional delivery lead to liaise with key business functions like Finance controllers, GBS leaders and other key stakeholders
• Manage internal external report outs of KPIs and SLAs
• Manage end to end Customer stakeholder relationship for creating user experience
• Problem solving and influencing skills
• Strong knowledge of Industry standards and best practices of P2P
• Thought leadership to drive process transformation, identify improvement opportunities, ensure minimum attrition, stable operations,
• Monthly 1-0-1 of Team leads to earmark their career path and growth
• Liaise with GBS stakeholders, Procurement, Supply chain for benchmarking of AP and drive efficiency, standardization and create function level COE
• Complete Quality checks as defined and agreed with Client Contracts
• Ensure service deliverables within TAT and SLAs
• Engage with GBS business stakeholders on Escalation management
• Drive tight knits periodic governance meetings with internal and external stakeholders
• Adhere the internal compliance policy and guideline established by the management on their daily operational activities
Qualifications we seek in you
Minimum Qualifications / Skills
• Graduate in Commerce (B. Com)
• Relevant work experience on Accounts payable transactional activities and Helpdesk
• Strong English language skills (verbal and written)
Preferred Qualifications/Skills
• Experience in Accounts Payable tasks delivery, Reconciliations, Helpdesk
• Good typing speed, to handle and manage communications with External and internal stakeholders
• Ability to handle a team size of 35 members
• Good understanding of MS office-MS Excel experience is must to have
• Presentation skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.