Pretoria
Permanent
R900 000
Senior Manager: IL Claims Administration_Long Term Insurance
Sector: Insurance
Location: Pretoria
Salary: R900 000 (negotiable)
Our client in the insurance sector is looking for a Claims Administrator to monitor the management of individual life claims administration.
Duties:
· Monitor management of claims administration on individual life policies
· Design and develop standard operating procedures
· Oversee the management of efficient and effective administration of claims
· Align Branch Office procedures with Head Office procedures
· Monitor processes and procedures for the detection of fraud activities on claims
· Provide inputs to forensics, IT department and external fraud forum
· Decide and discuss dispute claims
· Decide on ex-gratia payments in agreement with Senior Executive Manager
· Monitor payment turn-around time of finalized
· Sign-off finalized approved claims payments
· Co-ordinate complaints resolution and compliance
· Provide inputs into strategy
· Management of implementation of claims workflow and audits
· Conduct claims audits at branches to comply with claims rules and procedures
· Manage implementation of processes that are followed and completed for audits
· Monitor completion and updates of loss/near loss register
· Provide feedback on processes to auditors
· Provide feedback to auditors on steps taken to ensure claims are paid correctly
· Provide feedback to Risk Manager
· Design and develop processes for unclaimed assets
· Align unclaimed assets with claims rules and process
· Obtain an external service provider to trace the policy holders
· Attend the unclaimed asset committee meetings
· Chair unclaimed assets committee and align with requirements
· Report on IL Claims Administration
Requirements:
· Degree: Risk Management/Business Management/relevant
· RE1 & RE 5
· Registration as a Key Individual
· 60 or 120 credits on NQF level 5 (Depending on the date of appointment in the industry)
· 5 Years’ Experience in long term insurance claims
· At least 5-8 years in Management
Send your CV and latest pay slip to hilda@aaaa.co.za
AtripleA Recruitment and Temps
www.aaaa.co.za
Posted 2024-05-15
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