Your Impact: As the Senior Manager, you will be entrusted with the responsibility of nurturing and expanding a select group of existing software accounts. Collaborating closely with other senior team members, you will take ownership of overall account management, ensuring client satisfaction and driving growth initiatives Key Responsibilities: + Develop deep relationships with current customers and generate business with new accounts, acting as a trusted advisor to understand their unique challenges and objectives thoroughly. + Consult with clients to advocate for solutions that align with their business goals, effectively evangelizing Cytel's offerings. + Manage the end-to-end sales process by engaging appropriate resources, including Customer Success Managers, Sales, Subject Matter Experts, and Executive Leadership. + Cultivate market awareness and identify cross-sell and upsell opportunities, positioning Cytel as a leader in the industry. + Stay abreast of industry trends and Cytel's product developments, providing valuable insights to enhance market reach and product offerings. + Demonstrate a track record of software sales within the life sciences sector. + Strong background in account management, particularly with large/mid-size pharmaceutical clients. + Knowledge of the drug development process, with a focus on software support for clinical trials in Phases I-IV. + Preferably have a network within the biopharmaceutical industry, with connections in biostatistics, clinical trials groups, and senior management. + Ability to comprehend and articulate technical concepts and Cytel's value propositions effectively. + Excellent communication skills to engage with a diverse, international client base, including senior executives. + Strong problem-solving abilities and organizational skills to secure internal support and resources.