**Date Posted:** 2025-03-18 **Country:** Canada **Location:** ELC01: Midland, Ontario Canada, 450 Leitz Road, Midland, ON, L4R 5B8, Canada **Position Role Type:** Unspecified **Who we are and what we do:** At Raytheon ELCAN (ELCAN), the foundation of everything we do is rooted in our values and our higher purpose. Our products help the Canadian Armed Forces, and our allies, protect those who are not strong enough to protect themselves. We combine more than 70 years of experience with an outstanding culture to meet the needs of today’s mission and exceed our customer’s expectations. Culture is what connects us to each other, making ELCAN a great place to work, grow, and belong. **What you will do:** We are seeking a Senior Manager to lead the Quality and Mission Assurance (QA/MA) team at ELCAN. Reporting to the General Manager and sitting on ELCAN’s Leadership Team, the Senior Manager, QA/MA will ensure that customer expectations and end-user objectives are satisfied, while ensuring the successful integration and execution of ELCAN policies, processes, and procedures. The Senior Manager, QA/MA will lead a team of approximately 30 professionals covering: Quality Engineering, Quality Assurance, Final Inspection, Receiving Inspection, Calibration, Environmental Test Lab, and Records Management. The successful candidate will be appointed as the management representative with responsibility to oversee the organization’s Quality Management System and maintain the site AS9100D & ISO 9001:2015 certification. Working as a trusted partner within the business, this position will engage on both a tactical and strategic planning level, focusing on quality, customer satisfaction, on-time delivery, and continuous improvement. The successful candidate will also be responsible for the quality of incoming, delivered products and services to the customer, management of quality risks and opportunities, leadership in resolution of issues, and successful management of customer expectations and relationships as it relates to QA/MA. **Responsibilities:** + Lead and develop the QA/MA team while working closely with the Operations, Engineering, and Supply Chain team to meet customer requirements. + Develop and implement the quality strategy in support of improved customer satisfaction and long-term growth. + Work to continuously improve ELCAN’s Quality Management System and maintain AS9100D & ISO9001:2015 certification. + Provide leadership to solve product and process quality challenges efficiently and implement corrective action to prevent re-occurrence. + Utilize key performance indicators and drive team actions to ensure ELCAN targets are achieved. + Monitor and lead root cause corrective action and failure reporting, analysis, and corrective action system activities for systemic issues. + Generate and implement new Cost of Quality projects to reduce costs on programs. + Maintain and execute strategic workforce plans to support employee development and cross training. + Foster and maintain cooperative relationships across all functions within the business. + Prepare departmental budgets (expense and capital), and meet or exceed financial expectations. + Demonstrate exceptional leadership skills by effectively guiding teams, adapting to change, and promoting a collaborative work environment with a strong focus on culture **Qualifications we are looking for:** + Bachelor’s Degree in Science, Technology, Engineering or Mathematics or related technical discipline preferred. + Minimum of 10 years of progressive management experience in quality management, quality assurance, or related fields, with a proven track record of leading quality initiatives in a manufacturing or operational environment. + Minimum 5 years of leadership experience in quality + Experience with Quality Management systems such as ISO 9001, AS9100, ISO13485, or equivalent. + Strong leadership and team-building skills with the ability to influence and motivate cross-functional teams to achieve quality objectives. + Experience with Integrated Product Development System or similar gate management process. + Proficient in quality assurance methodologies and tools, including root cause analysis, statistical process control, six sigma tools, and risk management. + Strong analytical skills and a data-driven mindset, capable of interpreting complex data sets and making informed decisions. + Effective verbal and written communication and networking skills with the ability to act as both a strategic and tactical leader. _Raytheon ELCAN offers a competitive compensation package that includes incentive program, benefits, and pension plan._ _This position involves technologies regulated by the Canadian government’s Controlled Goods Program and the Contract Security Program. In order to obtain the required security clearance, candidates must be Canadian citizens or permanent residents of Canada, have resided in Canada for a minimum of five consecutive years, and meet all other program requirements. Job offers will be conditional upon candidates undergoing a successful security screening per the Controlled Goods Regulations and the Contract Security Program._ _Raytheon ELCAN adheres to the principles of equal employment and welcome applications from all qualified persons. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Raytheon ELCAN will provide accommodations throughout the recruitment, selection, and/or assessment process to any applicants with disabilities. If you require disability-related accommodations, please contact Human Resources. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._ _RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._ **Privacy Policy and Terms:** Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.