Merrimack, NH, US
3 days ago
Senior Manager, Process Engineering – Fidelity Fund & Investment Operations
Job Description:

The Process Engineer will drive strategy and reengineering initiatives within the Fidelity Funds and Investment Operations (FFIO) operating environment. They will be part of a team of change leaders with a mission to accelerate the digitization and automation of our processes, as well as to prepare our environment for the launch of new alternative financial products. We are seeking an experienced process engineer to play a key role in helping us streamline business processes and improve our associate experience.  This role will work with our business partners to craft and build enhanced Business Capabilities, a more scalable and flexible operating environment while achieving consistent quality. This individual will collaborate with the business leadership to identify, scope, and lead key strategy and reengineering programs. We are looking for a self-motivated individual with excellent analytic and communication skills who can work across business operations and technology teams.

The Team

The Operations Strategy & Performance Delivery team (OSPD) plays a critical role in strategy development and performance delivery for all FFIO. The team drives operational improvement and interacts with the business domains and shared services functions within FFIO.  As a team-centric organization, we provide ample opportunities for collaboration with other OSPD team members, as well as key business partners, both upstream and downstream.

The Expertise You Have Bachelor’s Degree with 5+yrs of relevant experience in process engineering Experience with operational strategy, strategic analysis and execution, design thinking, and large-scale process re-engineering preferred Demonstrated experience collaborating with cross-functional teams The Skills You Bring Strong team player who can also work independently You possess an expert level understanding of process improvement, design thinking, and strategic thinking Excellent written and verbal communication skills Excellent organizational and analytical skills Ability to focus on delivering business value in a highly complex and fast paced environment Ability to handle ambiguity and adapt to changing business priorities Ability to manage concurrent projects and production support needs Comfortable challenging the status quo and proposing new ideas The Value You Deliver Efficient communication in team environment Understand business vision and strategy Facilitate team working sessions and influence key operational managers and directors Deliver measurable impact through definition and refinement of key objectives and key performance indicators that demonstrate outcomes. Continuously learn and develop your overall skills in strategic analysis & design and operational

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