Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Splunk Observability is a new generation of SaaS-based metric and application performance management solutions. As applications, systems, workflows and services become more complex and user experience is at high stake, observability - monitoring and understanding the systems and how they impact users - becomes one of the biggest challenges for technology organizations in the enterprise. We are building world-class tools to help engineers, leaders, and teams deliver better, faster, and more reliable applications and services. We're looking for a Senior Engineering Manager to help lead a diverse team of observability engineers to deploy and maintain Splunk observability tools across Splunk IT. The ITS observability team is responsible for deploying Observability products within ITS’s environment in order to add resilience to our infrastructure and services. The team owns and operates core services that are critical to Splunk’s observability offering. The team moves fast and iterates quickly using a Lean-Agile methodology. We are obsessed with solving customers’ problems, creating awareness with real time data. We have ambitious goals to be Splunk’s customer zero for Splunk’s Observability product suite and integrate work into our commercial product backlog. You will help the team win in a fast-growing technology space that drives broad impact within the organization. As a manager at Splunk, your primary role is to help your team reach its maximum potential through mentorship and coaching. You will bring a ton of empathy while holding the line of high quality and helping people grow. You will collaborate closely with your peers across all engineering areas as well as product management, program management, UX, and documentation cross-functional teams to help your team deliver success to our customers. We want you to enable every team member to do the best work of their lives.ResponsibilitiesLead an engineering team that helps internal teams become more data driven and aware of key dimensions of the environments they overseeIdentify specific insights and potential actions for teams and Leaders in the areas of Security, Performance, User Experience, and CostShowcase Splunk Observability use cases within ITIntergate to Major Incident Management Process to drive proactivity in incident resolutionYou will develop psychological safety in the teams.You will cultivate an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor.You will diagnose and resolve systemic obstacles that prevent your team from delivering high-quality solutions for IT teams.You will facilitate technical discussions and help your team make smart technical decisions that balance short-term and long-term goals.You will foster the mindset of strong ownership and empower people to take initiative.You will be responsible for the execution and delivery of your team.You will work with product management and project management team members to help resolve priorities, sequence work, and develop the roadmap for your team.You will plan and support career development.You will recruit, develop, and retain great talent for your team.Requirements6+ years of experience managing engineering teams.2+ years of engineering experience utilizing Observability or monitoring toolsDemonstrated experience leading engineering teams focused on observability, monitoring, incident response, or reliability engineeringDemonstrated experience working with Project and Product managers, developing roadmaps and plans in order to deliver.Demonstrated experience with Lean-Agile practices and leading teams to build and operate their own services.Passionate about good engineering practices, new technologies, and improving processes, and a consistent record of mentoring and coaching team members.Passionate about building elegant and powerful tools to solve customer problems.Strong communication skills, both verbal and written.Splunk is an Equal Opportunity EmployerAt Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

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