Do you enjoy being part of a team that delivers quality customer service?
Are you passionate about driving customer success and motivated by client satisfaction?
 

About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role
As The Senior Manager, North American Manufacturing & Distribution you will oversee timely, cost-effective print production, manage vendors, drive process improvement, and support strategic initiatives. You will lead a team to ensure high-quality print materials. You will oversee print manufacturing and distribution process, manage resources, and drive efficiency to meet publication deadlines. Your role is crucial in maintaining print quality standards and delivering impactful print content.
 

Responsibilities

Managing production forecast for all vendors printing LexisNexis work

Leading print-related change management and process improvement initiatives

Collaborating with Global Procurement to ensure vendor SLAs are met and negotiating new agreements

Developing policies, training, and long-term planning for resource allocation

Forecasting and managing manufacturing and distribution budget

Maintaining production planning system and driving process improvement activities

Enabling visibility into cost, productivity, quality, and operational effectiveness for all supported print content

Processing invoices for payment

Requirements

Display a solid background with a Bachelor's and/or significant expertise in overseeing the national outsourcing of print product production for an extended period

Be able to lead and successfully deliver major change initiatives

Demonstrate extensive prior experience in people and project management, with a proven track record of success

Be skilled in strategic thinking and implementation

Be capable of influencing staff at all levels and executing change management

Demonstrate proficiency in Microsoft Excel and Access is a plus; familiarity with MS Power Apps is advantageous

Have knowledge of Editorial and Operations publishing processes

Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
 

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefitsRetirement Benefits: 401(k) with match and an Employee Share Purchase PlanWellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ProgramsShort-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital IndemnityFamily Benefits, including bonding and family care leaves, adoption and surrogacy benefitsHealth Savings, Health Care, Dependent Care and Commuter Spending AccountsUp to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
 

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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