Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Visa Consulting and Analytics (VCA) is the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance.

Our clients span the continuum of companies that participate in the payment card industry, to include financial institutions, merchants, fintechs, acquirers, and payment processors.

VCA Managed Services (VMS) is an augmentation of Visa’s consultancy offering, supporting the execution and implementation of recommendations to help scale competitive advantage and operate to succeed in the digital age.

What a Senior Consulting Manager for Visa Managed Service (VMS) in VCA does at Visa:

Reporting into the Head of VCA Philippines, the successful candidate will be a seasoned consultant who will identify common client needs, and is responsible in developing offerings that leverage Visa’s extensive capabilities, subject matter expertise, collaborate with third-party partners, price the solution appropriately, pitch the client, close the sale, and oversee delivery.

The role will collaborate with a host of internal and external partners to develop, sell, and deliver solutions. This person will articulate the value proposition to clients, customize the offerings as needed to address client feedback, close the sale, and ultimately lead the execution of the services.

This role is required to flex across various client stakeholders, to include those in digital, data sciences, marketing, CRM, payments, and fraud/risk.

Key responsibilities:

Consultative Selling

Uncover client needs, challenges, and opportunities with respect to managed servicesPresent solutions to clients that address their needsQuantify the value and differentiation of the solution for clientsIdentify the client decision-making stakeholders and processes

Offering Development

Identify white space challenges and opportunities across client setsDevelop bespoke and scalable products leveraging Visa assets and, as needed, third-party partner assetsIdentify third-party partners who can complement and supplement solution setsDefine the value proposition and develop sales collateral, including sales presentations and “tear sheets”Develop product pricing strategy, ensure product profitability

Solution Delivery

Strong project/program management skillsDemonstrated experience delivering flawlessly

Customer Centricity

Strong executive presenceSpeak to technical and non-technical aspects of solutionsBe comfortable working across the spectrum of Visa clients, from institutional banking relationships to fintech startups

Industry Knowledge

Maintain deep understanding of competitive environment for Visa solutionsLeverage that understanding to shape solutions that differentiate Visa

Communications

Demonstrate executive presence in leading conversations with clientsCommunicate across functional stakeholders (for varying levels and technical expertise)Possess strong diplomacy skills and fosters goodwill between different groupsCoach teams

People Leadership

Demonstrate ability to structure a team and lead high-performers to even higher performance levels

Why this is important to Visa

VCA Managed Service (VMS) is scaling rapidly across the AP region providing clients a full cycle solution for the implementation of enterprise programs and portfolio strategies.  Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources, and scale to enhance performance and increase profitability.  Managed Services engagements cover a wide variety of client strategic imperatives, from driving profitable lifecycle programmes, to implementation of new capabilities or Visa products, to building new digital customer journeys.  VMS not only drives significant partnership value and strengthens Visa’s relationships with our clients, but it also enables rapid implementation of key priorities, which drive incremental revenue back to both the client as well as Visa.

Qualifications

What you will need:

Minimum 10 years relevant experience in consulting and consulting sales, project management or business managementExperience in payments, retail banking, cardholder lifecycle management, portfolio optimization, digital transformationStrong project management experience and track record of seamless deliveryExperience managing and/or optimizing complex business processes.Demonstrated ability to sell solutionsStrong analytical and quantitative skills, ability to measure the financial impact to a clientEntrepreneurial mindset energized by the possibility of building a new businessKnowledge of the competitive environment across segmentsCollaborative approach with internal and external partnersResilient in navigating through ambiguity and translating the theoretical to applicableGrowth mindset that embraces creativity, optimism, and failing-fast

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.