Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Account Manager for the UK. We are looking for an account manager who will be excited by working in a new start-up environment and will have familiarity with B2B sales and account management for Enterprise level customers.

The successful Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets.

The successful candidate will have business fluency in Mandarin. Possible moderate travel (maximum 25%).

Key job responsibilities
· Own strategy and commercial growth of our customers based internationally (e.g. China, US, India etc) but shipping cross boarders into the United Kingdom

· Drive revenue, adoption, and market segment share for our product

· Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption

· Measure performance, articulate root-cause analysis, and link to specific improvement areas

· Relay market segment needs and requirements back to internal Amazon teams

· Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance.

· Drive and accelerate spend adoption through advising customers on best practices for using our product.

· Assess program risks, anticipate challenges, and provide escalation management when necessary