Senior Internal Business Advisor with English

 

Location: Wrocław

Hybrid model: 2 days office/3 days remote

 

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

 

The opportunity

 

We are looking for an Internal Business Advisor with financial experience, who will  play a key role to advise and support our internal client serving teams in the EMEIA region to make best use of SAP and its processes in order to effectively manage their projects with EY’s external clients. This role offers the possibility of using English language skills on a daily basis and of providing high quality advice to our internal customers helping them in building a better working world. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills.

 

Your key responsibilities

 

Work with Finance teams to reach out to client serving teams and assist on their financials 

Prepare and facilitate training for colleagues Provide virtual support to our client serving teams (phone or email)  Team with them to help in resolving their immediate questions  Educate and guide them through recommendations and training  Ensure that the needed responses are provided in a quick manner or escalated when essential  Document all calls, emails and chats into the system  Share best practices and provide support to other team members across borders and service lines  Stay up to date with the firm’s latest policies, processes and tools  Stay connected with the business and functional experts  Self-educate and seeks additional knowledge   

 

Skills and attributes for success

 

Very good English  Graduate and/or professional certification in a business related subject matter (i.e. Accounting, Finance) or commensurate experience in an Accounting or Finance role is required to perform this position  Professional approach, demonstrating tact and diplomacy  Strong communication and partnering skills with people of all levels of the firm  Excellent listening and questioning skills  Problem solving and analytical skills  Ability to view issues through the client serving teams’ lens  Highly effective at virtual teaming and influencing skills

 

To qualify for the role, you must have

 

Experience in providing exceptional client service Analytical approach Knowledge of key financial concepts Experience in working in a multicultural environment Ambition to be considered a trusted business advisor

 

Ideally, you’ll also have

 

Good understanding of project management Experience in building well working business relations with various stakeholders Well-developed sense of ownership and accountability

 

What we look for 

 

We’re interested in hiring a professional in customer service area (at least 3 years  of experience), who is experienced in financial economics. You should be able to work with limited supervision and demonstrate self-drive and also prioritize workload and deliver outputs within strict deadlines. As an ideal candidate you should have a strong desire to help and support people requiring assistance and you have to be a fantastic team player. 

 

What we offer

 

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations –  Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

 

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

 

About EY

EY | Building a better working world

 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

 

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

 

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