ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers–with vital insight to deliver the care people need, right when they need it.

We're also ensuring that our health solutions connect to other companies' networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we're developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!

Are you passionate about creating truly engaging training content? If so, we are looking for a Senior Instructional Designer to join our team. This person will focus on designing, developing and editing e -learning content which can include assessing learning needs and the audience, as well as, analyzing existing instructional materials.  

 
Let's talk about Responsibilities: 

Primary focus on developing new and editing existing online learning materials and content 

Performing audience analysis and developing appropriate learning objectives 

Designing and developing curricula, training materials, and teaching aids in support of CitusHealth software applications 

Working with product experts and internal stakeholders to understand product features/functionality and design and deliver accurate, high-quality e-learning materials 

Working in a collaborative team environment  

Applying relevant adult learning principals to all instructional material 

Coordinating and participating in quality control, proofreading, and distribution of courseware 

Performing administrative duties in CitusHealth’s learning management system, including on-boarding users, generating curriculum metrics, uploading and managing learning tracks, and creating curricula 

Provide recommendations for content management, eLearning and in app Help Center strategy to maximize efficiency and streamline internal and external user experience.  

Let's talk about Qualifications and Experience: 

Bachelor’s degree or relevant experience in curriculum/education/instructional design 

Minimum seven (7) years of technical writing experience with a minimum 4 years of experience in the design and development of instructional and web-based material in support of a software application (ideally SaaS) 

Deep knowledge of adult learning theories, assessment and evaluation methods, and industry best practices in instructor-led, online, and blended learning solutions 

Ability to manage multiple projects independently 

Ability to work guide discussions and elicit feedback to identify learning requirements 

Ability to consult, communicate, and engage SMEs (Product Managers, Trainers, Consultants, etc.) to understand and develop curricula and learning deliverables 

Strong interpersonal, presentation, analytical, organizational, collaborative, communication, and facilitation skills 

Strong technical writing skills with a focus on the end-user learning experience  

Knowledge of content authoring tools such as Articulate 360 or Adobe Captivate 

Knowledge of LMS curriculum/course structure and administration 

Knowledge of basic video/audio editing software, i.e., Camtasia, a plus 

Knowledge of image editing software, i.e., Adobe Photoshop, a plus 

Minimum four (4) years of experience in the design and development of instructional and web-based material in support of a healthcare technology application 

Advanced proficiency with Microsoft Office Suite (Outlook, Word, and Excel) 

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.