You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together. 

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

The Global Rewards Finance team is responsible for the reporting, forecasting, and analytics for one of the largest P&L lines at American Express. This role offers an exciting opportunity to gain a deep understanding of Amex’s rewards offerings to Card Members. This analyst role is on the US Rewards Finance team and will be responsible for results, planning, and analysis of US Membership Rewards redemptions, a key driver of the Membership Rewards liability. In addition, this analyst will provide strategic and financial analysis to help drive decisions for new initiatives, product enhancements, and contract negotiations.

The ideal candidate will bring a unique balance of strong analytical skills, the ability to communicate effectively, and convey robust critical thinking skills. He or she must be able to build solid, trust-based relationships with business partners and empower them to deliver outstanding reward programs to our Card Members while simultaneously driving optimal levels of profitability for shareholders.

 

Responsibilities:

Own the US Membership Rewards redemption model by providing results, forecasting, and business support on redemptions by understanding partner trends, and how trends impact CPP (cost per point) and WAC (weighted average cost per point) Lead the Membership Rewards monthly redemption result reviews by providing coherent stories, strategic insights, and a clear view on performance to senior finance and business leaders Deliver financial analysis to support business partners in decision making (e.g., new initiatives, product enhancements, partner negotiation support, and scenario analyses) Provide thought leadership into key findings and actionable recommendations to influence business strategy Develop rewards forecasts to support the enterprise-wide annual Plan and Long-Range Plan processes Identify risks and opportunities for up-to-date views on quarterly and full-year performance Evaluate current processes and recommend improvements / efficiencies Support ad hoc projects and analytics

 

Minimum Qualifications:

Bachelor's degree in finance or related majors 2+ years experience in the field Highly motivated with an ability to drive results and have a strong desire to learn Effective relationship building skills with the ability to work across Marketing, Finance, and Controllership Demonstrated ability to manage multiple projects concurrently without sacrificing quality Must be able to synthesize complex concepts, involving large quantities of data, into understandable business insights Strong team player with an ability to deliver within a matrix organization High level of proficiency in Excel and PowerPoint is required

Preferred Qualifications:

TM1, SQL, Lumi platform and SAS knowledge is a plus

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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