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GCF Specialized Deal Support CoE
This position is open for Argentina and Brazil
Experience Requirements:
Previous roles which have been consultative, problem solving, service oriented in nature, preferably in a business, commercial, legal or process role.
Description:
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
PURPOSE AND OBJECTIVES
The Callidus Deal Desk is part of the GCF Specialized Deal Support CoE which supports Concur, Callidus and OEM / MSP LoB’s. The Specialized Deal Support CoE is a critical pillar within the GCF Commercial CoE, which provides deal support for cloud deals. The team offers great learning and development opportunities and exposure to market leading cloud businesses.
The team provides direct or indirect support on topics such as pricing, revenue recognition, contracts, legal, Delegation of Authority etc.
The Commercial Finance Specialist supports cloud products such as Callidus from the early stages of the deal structuring through the setup of the deal in the system and the contract stage.
The major areas of responsibility are:
As part of Global Specialized Deal Support CoE, you will serve as a trusted advisor providing value added advisory services to the field to drive deal structuring and provide directions and support to the Callidus Team in the early stages of the sales cycle to help them maximize value and minimize risks. Lead deal support across multi-functional internal teams, (Commercial Business-Partners, Rev Rec, Finance, Legal) on complex deal scenarios As part of the Support team, assist the Callidus sales team as they execute the ‘Quote to Cash’ process This role would cover cloud deals and the scope of coverage may span multiple regions. Apart from direct deal support, the role would also involve guiding other team members and teams as a Level 2 support member.
EXPECTATIONS AND TASKS
Support the activities of the GCF Specialized Deal Support CoE to maximize contract value, minimize booking / revenue recognition issues and facilitate rapid deal closure Work with account teams on deal strategies that helps meet customer needs Strategize / brainstorm on optimum deal structures Perform compliance checks Analyze and provide creative recommendations on non-standard items Liaise with key stakeholder groups e.g. commercial business partners to resolve key deal issues Share best practices and lessons learned and leverage them for future enhancements Assist in monitoring/preparing Deal Desk KPI reports Review quote setup in Harmony to mirror the deal structure Provide guidance on the deal approval process to help accelerate the cycle Provide guidance at booking stage if needed Drive commercial enablement efforts to upskill the sales teams and commercial finance teams Willingness and flexibility to support the business during periods of increased volume (such as quarter-end)
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
University degree in Commerce/Business from a secondary institution or comparable experience Experience in either field sales or field sales support related roles Prior experience with one or more solutions in SAP’s Cloud Solutions portfolio is a plus Previous SAP Sales or Sales Operations Finance experience is preferred Strong analytical capabilities and process thinking Project management skills as an advantage Proven ability to work in a virtual team environment Decision making – Demonstrates accountability and commitment by preparing decision making process Highly motivated, can do attitude and result oriented Strong team player experienced in working with virtual and international teams Strong oral and written communication and presentation skills Excellent in English, both written and verbal
WORK EXPERIENCE
7+ years as an Operations / Financial & Business analyst / specialist 7+ years of experience in a Deal Support / Contracting / Order Management functions is an added advantage, highly desired Prior field experience with SAP Cloud Solutions offerings Experience in SAP’s CRM, Harmony and other internal systems
Please apply with your CV in English
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:424218 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: