Eightfold (https://eightfold.ai/) was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who they are and their network's strength vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals and how jobs and career decisions are made. Eightfold offers the industry’s first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their careers. To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B (https://eightfold.ai/blog/eightfold-ai-raises-220m/) from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems, and being part of an amazing growth story - Eightfold is the place to be! About the team As part of the Global Revenue Operations Organization, the Field Operations Team plays a core role in our field teams’ effectiveness. Field Operations is charted with supporting our field team members in executing our strategies, methods, and best in class business process to deliver on our annual goals and objectives. Working hand in hand with the Field Leaders, this group sets team strategy, develops and manages consistent business management practices and, cross functionally, helps to lead the extended leadership teams in aim of attaining quarterly and annual objectives. They work closely with other Revenue Ops and Corporate Centers of Excellence like Deal Desk, Enablement, Value Management, Marketing / Demand Gen and others, to define business requirements and best practices to be implemented in the field teams. While this team is a group of IC’s, the role itself requires significant virtual team leadership and management capability. About this Role The Field Sales Ops Director takes pride and is incentivized on enabling the Sales teams achievement of their monthly, quarterly, and global ACV and Demand Gen objectives. Working hand in hand with the sales leaders, the ideal candidate is able to define, develop and execute a business operating model that delivers the targeted outcomes, while improving the effectiveness and efficiency of the field sales team members. Responsibilities + Long(er) term strategy: + Work directly with the SVP of North America Field Sales to develop a rolling multi-year strategy, including direct & indirect revenue models. + Work with FP&A to align on HC, OPEX, and business financials. Align with all cross functional teams on the strategy and outcomes, to support, drive and deliver the outcomes. + Define the Field strategic plan, including team(s) roles & responsibilities, capacity planning at the functional, geo, and segment levels, aligning with functional leaders on scaling ratios. + Work with the Partner team to align our partner engagement, cadence, and interlocks support their Eightfold business growth. + Work with our compensation teams to develop annual variable and bonus compensation plans across the field organization, aligning to the annual and longer term business goals & behaviors required in the field. + Run the Business + Design co-develop, maintain and drive the adoption and use of the Business Management System used by the field teams to run their weekly, month, quarterly business reviews via Tableau, Clari, Excel, PPT, etc. + Work with the business intelligence team to define the dashboards and reports to be used consistently to manage the performance from a data driven perspective. + Align cross functional teams on the operating cadence, ensuring that all teams are in sync and operating to the same strategic initiatives and timeline. + Provide ad-hoc coaching, development and field support to drive the business results. + Work closely with the Regional VP’s, providing execution guidance, support areas, and facilitate improvements in team productivity. Qualifications + Direct field experience (Customer facing) is a requirement for this leadership position. + Have developed and managed business operation platforms & solutions. + Have leadership experience managing multiple teams / orgs and have shown impact on results. + Proven ability to deliver positive change management through influence and partnership (v. command and control) + Proven track record of delivering to timelines and meeting budgets & goals + Experience in Value based sales motions We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career. Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Starting February 1, 2024, employees residing near Santa Clara, California, or our Bangalore and Noida offices in India will return to the office twice a week. Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions. *Please note this role is open to all US locations and categorized as remote or hybrid based on location. The base salary ranges below are provided for pay transparency. Base pay is only one piece of our total compensation package as this role may be eligible for bonuses and equity awards. Compensation varies depending on a number of factors including qualifications, skills, competencies, and experience. Zones are determined by location. Zone A: SF Bay Area, CA and NYC, NY only: Base Salary Range: $182,000 to $243,000 Zone B: All other US locations: Base Salary Range: $153,000 to $205,000 #LI-Remote Our customer stories- https://eightfold.ai/customers/customer-stories/ Press- https://eightfold.ai/about/press