Key Responsibilities:

Assist line managers to resolve grievances   Consult with line managers on cases of misconduct   Provide guidance in terms of disciplinary processes   Consult regarding FWWs and CFWWs   Draft charges   Review outcomes of enquiries to ensure fairness and consistency   Consult with line managers on cases of poor performance and ill health incapacity   Consult with line managers on S189 processes   Prepare applications/affidavits/ documents for CCMA processes   Represent the company at the CCMA/BC  – in line, conciliation and arbitration   Upload and update cases on ER system   Keep abreast of developments in employment legislation and case law   Assist with facilitation of ER training   Ensure business compliance with labour legislation and case law   Assist SPA: ER Domain with research and drafting ER related policies   Provide input into development of ER related training material   Provide input and guidance to ensure capacity building of ER consultants 

Qualifications and Experience: 

An HR-related or legal qualification is essential, and any ER related qualification, advantageous   Minimum 5 years functional ER experience   Solid experience of retail industry   Experienced at representing at the CCMA   Solid knowledge of disciplinary and grievances procedures   Knowledge of external dispute resolution processes   Thorough knowledge of employment law and labour legislation governing the retail industry in SA   Knowledge of employment law and labour legislation in other African countries is advantageous   Experience dealing with unionised environment is advantageous  

Skills: 

Litigation and drafting skills essential   Strong negotiating skills   The ability to influence   Facilitations skills   Review and Reporting  Managing Change  Business Case Contribution  Business Process Modeling (BPM)  Enterprise Readiness Assessment  Perform Gap Analysis  Human resources systems and tools  Presentation Creation  Spreadsheet Expertise  Employee Relations  Learning Solutions Development 

Behaviours: 

Applies market and business insights in order to drive organisational objectives  Effectively works with others to achieve shared goals  Creates an environment that fosters and nurtures a culture of creativity which drives success  Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation  Develops plans and prioritises initiatives that align to the organisational goals and objectives  Understands and navigates dynamics created by processes, systems, and people  Assesses and improves the efficiency, effectiveness, and quality of various work processes  Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment  Interprets and simplifies complex and contradictory information when resolving organisational problems  Takes accountability and ensures others are held to account on agreed upon performance targets  Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.