**Job Description** _This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month._ **Job Summary:** This associate will be the core resource responsible for full Commvault systems life cycle and responsible for designing, automating, testing, implementing, maintaining, and supporting applications and modules on the Commvault/Metallic platforms delivered on time and within budget. Manage complex problems independently and demonstrates analytical thinking, to make judgements and recommendations based on the analysis and interpretation of data. **Responsibilities:** + Supporting applications and modules on the Commvault/Metallic platforms + Provide fault isolation and resolution for complex challenges to limit and address issues promptly. + Deliver digital solution architecture services as assigned, preparing conceptual and logical architecture diagrams to align technical direction and document future-state architectures. + Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required. + Discuss and recommend technical developments and supporting infrastructure to better meet users’ needs. + Explore and develop a basic understanding of external developments or emerging issues and contribute to the evaluation of their potential impact on, or usefulness to, the organization. + Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy. + Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. **Skills:** + Strong experience with Commvault Simpana Enterprise Suite + Experience with Commvault Metallic + Experience with Commvault DR and Replication + Experience with Integrations ( REST APIs, LDAP, Active Directory) + Experience with Commvault Hyperscale + Experience with Commvault Automation + Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making. + Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements. + Works without supervision and provides technical guidance when required on analyzing data from multiple sources to draw appropriate conclusions and make suitable recommendations. + Works without supervision and provides technical guidance when required on managing information throughout its lifecycle by designing and executing appropriate architectures, policies and practices. + Works without supervision and provides technical guidance when required on ensuring that IT applications meet required specifications by designing, executing and reporting on tests of systems and services. + Works without supervision and provides technical guidance when required on maintaining the security, integrity, compliance and continuity of IT systems and services. + Works with full competence to understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business. Typically works without supervision and may provide technical guidance. + Works without supervision and provides technical guidance when required on developing software using programming languages. + Works without supervision and provides technical guidance when required on designing architectures that meet system and service requirements. + Works with full competence to envision and document the future state of processes and products by identifying the solution scope, potential value of the future state, and the changes to the process, products, organization infrastructure, capabilities, and technology necessary to achieve the desired future state. Typically works without supervision and may provide technical guidance. + Works without supervision and provides technical guidance when required on monitoring, diagnosing and fixing technological problems. + Works with full competence to conduct gap analysis between current and future states to identify components of the overall change strategy. Typically works without supervision and may provide technical guidance. + Works with full competence to employ customer-oriented behaviors that help engineers connect with their customers in productive and efficient ways, creating positive, defining moments. Typically works without supervision and may provide technical guidance. + Works with full competence to employ a systematic process for solving technical issues by identifying the problem and selecting an appropriate solution. Typically works without supervision and may provide technical guidance. **Education** Bachelor’s: Computer and Information Science, Bachelor’s: Computer Engineering, Bachelor’s: Computer Systems Analysis **Work Experience** General Experience - 6 to 10 years **Certifications** **Travel** **Workstyle** Hybrid At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.