Senior Engineer, ServiceNow Platform
Kforce
Kforce has a client that is seeking a Senior Engineer, ServiceNow Platform in Reston, VA.
Essential Functions:
Platform Strategy:
* Lead the overall design of the ServiceNow platform, ensuring alignment with business goals and industry and technical best practices
* Collaborate with business leaders, stakeholders, and technical teams to develop and implement innovative solutions using ServiceNow platform
* Define platform roadmaps, by ensuring scalability, performance, stability, and audit compliance
* Lead the design of workflows, integrations, and modules to extend the ServiceNow platform's capabilities
ServiceNow Implementation & Optimization:
* Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC, TPRM, and other relevant modules
* Manage platform upgrades and ensure all applications are optimized and adhere to enterprise security and compliance standards
* Provide technical guidance to configure, customize, and develop on the ServiceNow platform based on business needs
* Manage the documentation of solutions, internal technical and process knowledge base materials, and training of process owners and stakeholders
Leadership:
* Provide process governance and technical best practices
* Providing mentorship and guidance for a team of ServiceNow engineers
* Work closely with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and ensure platform success
* Meet strict deadlines and other targets both individually and as the leader of multiple teams, strong decision maker
Stakeholder Engagement & Communication:
* Engage with executive leadership and management to understand business objectives, providing solutions that deliver tangible value and measurable outcomes
* Coordinate with ServiceNow team management to ensure clear communication regarding project status, challenges, and milestones
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