Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

We love all pets like our ownWe’re the future of the pet industryWe’re here to improve livesWe drive outstanding results togetherWe’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

Responsibilities:

Must promote the positive training philosophies of the Petco’s Positive Dog Training Program and ensure a safe dog training environment for pet parents, customers, dogs and Petco partners.

•   Promote, conduct and instruct all current Dog Training curricula.

•   Monitor execution of store brand change implementation.

•   Commit  to  enhancing  communication  and  teamwork  between  dog  and  pet  parent  by offering positive solutions and rewarding success.

•   Interact professionally and effectively through verbal and written communication with all store management, District Manger’s, Animal Care Services Manager’s, pet parents and

store partners regarding Dog Training or other pet services.

•   Is  effective  in  a  variety  of  formal  presentation  settings  and  can  command  attention, establish clear directions and create a climate that motivates others.

•    Encompass excellent listening skills with the ability to effectively coach in an encouraging and motivating way by delivering points efficiently and easily. Ability to influence without

authority.

•    Establish apprentice training schedules in collaboration with General Manager’s, District

Manger’s and Animal Care Services Manager’s.

•    Evaluate and communicate apprentice student progress with student’s home store General

Manager. Lead ongoing engagement and adherence to training process to ensure brand integrity.

•    Ability to assess apprentice core competencies and provide clear, direct feedback and

coaching on performance.

•    Upon completion of Dog Training Instructor Program, graduate and certify apprentices with confidence  that  the  apprentice  can  successfully  perform  all  tasks  and  duties  when

representing Petco’s brand.

•    Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

•    Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

Other Duties and Responsibilities:

•   Sets,  captures,  records  and  communicates  Dog  Training  class  selling  targets  with  all partners in conjunction with General Manager.

•   Schedule a minimum of two new classes starting weekly (5 start dates a month on a

weekend day), include two level two classes, two Canine Good Citizen classes and adhere to the national seminar dates and times. Add seminars and workshops on as-needed basis. The Dog Training calendar must be posted two months in advance and updated with any changes (in partnership with other Dog Trainers)

•   Cross-train store management and partners on how to promote Dog Training classes with

G.U.E.S.T. + model by engaging pet parents and provide solutions to various training challenges, and the products needed to assist in solving those issues within established guidelines.

•   Maintain and utilize all Dog Trainer tools as defined in operational guidelines   (such as calendars, flyers, business cards, local store marketing, build an event) with all partners as part of G.U.E.S.T.+ to drive the Dog Training business.

•   Form and maintain partnerships with store management, store partners, grooming partners,

3rd   party  services  vendors  and  local  adoption  partners  and  recognize  Petco’s  Think

Adoption First philosophy.

•   Be familiar with all new products and services in order to  engage customers regarding new product and services features and benefits.

•   Execute both national and local policies and prcedures related to the delivery of  Positive Dog Training classes with Petco pet parents, including operations, safety, and loss prevention measures.

•   Knowledge of Dog Training class materials and tools available for store order through the Online Supply System and, in partnership with the Dog and Cat Department Manager, ensure all products are available in store and stocked at all times.

•   Effectively employ suggestive enrollment techniques to consistently increase and drive Dog

Training enrollments while meeting and exceeding budget.

•   Maintain familiarity with current store promotions and special services.

•   Complete and maintain MyLearningCenter (MLC) courses as assigned.

•   Maintain Dog Training area cleanliness and equipment  per operational guidelines and Policy and Procedures. This includes, but is not limited to maintaining dog training barriers, dog training kiosk and associated signage.

•    Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

•    Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

Education & Experience:

1.  High school diploma or GED is generally preferred.

2.  CPDT-KA or Karen Prior Academy (KPA-CTP) certifications preferred.

3.  Previous   experience   teaching   positive   reinforcement   Dog   Training techniques in group or class settings preferred.

4.  Must have completed Petco’s Positive Dog Training Instructor Program and must maintain designation of Petco Positive Dog Training certified

DTI.

5.  Consistently meet and exceed Dog Training budgeted sales for the most recent 90 day timeframe.

6.  Promote, conduct and instruct all current Dog Training offerings in home

store consistently for at least 6 months.

Work Environment:

The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that a partner leave the store briefly. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this partner’s time will be spent in direct contact

with our customers and their dogs. During Dog Training Instructor Program travel to apprentice store may be required.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

$17.50 - $26.00

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

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