We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Senior Director, Payor Growth is a national leadership role and key point of contact for ChenMed’s sales strategy and overall growth performance with Medicare managed care plan executives, including both Value Based Care and sales leaders. Position will interface with key health plan leaders and have laser focus on Medicare Advantage products, including understanding of CSNP and DSNP plans. Position is responsible for developing and launching collaborative growth strategies at national level and driving consistent market-level field and captive sales leader engagement to exceed annual growth targets.
The incumbent will support market business plans by aligning membership growth goals with contracted managed care plans. The person in this role will work closely with cross-functional members of ChenMed’s Center of Excellence (COE) teams to engage all distribution channels to support annual growth targets. Position operates and influences at all organizational levels, from senior leaders to sales and operations.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:Serves as National Growth trusted point of contact with managed care Value Based Care and Sales Leaders.Participates in Joint Operating Committee (JOC) meetings, monitors market level strategy sessions and identifies co-marketing opportunities annually. Tracks overall performance.Supports alignment and engagement with the markets and cross-functional teams to ensure mutual understanding between ChenMed and contracted managed care partners on overall growth targets, value proposition and monitoring of growth performance.Establishes and builds strong relationships with contracted managed care plans leaders to set and achieve aggressive annual net growth targets.Assists in obtaining annual First Look Benefit documents and participates in internal sessions to synthesize and project current patient impact during AEP at market and center level. Assists in identifying effective patient retention and payor switch initiatives.Works closely with ChenMed’s Strategic Payer Partnership team and is conduit to National Growth team on various initiatives including provider directory enhancements, accepted contract plans, member eligibility reports and other payor operations critical to achieving growth targets.Defines and drives the achievement of sales objectives. Provides strategic guidance to health plan leadership to drive local market engagement with identified key distribution partners throughout annual Medicare sales cycle: AEP, OEP, SEP (Annual Enrollment Period, Open Enrollment Period and Special Enrollment Period). Participates in market-level ChenMed business plan process and presentations.Monitors and reports payor market share and enrollment growth trends.Serves as coach/SME (Subject Matter Expert) for Sales Training and Development team on best practices, payor engagement and sharing key managed care growth trends compared to ChenMed market growth achievement. Make data understandable and actionable.Participates in national sales program evaluation, training, development, and other national initiatives to enhance overall growth mindset and achievement.Supports co-marketing programs with contracted managed care plans that drive results: engagement, conversion, cross-sell, and retention.Employs a broad set of general management and critical thinking skills while working across business functions to help define innovative novel solutions and drive the realization of results.Works with marketing, operations, and analytics to define requirements for build reports to effectively analyze each campaign's performance and recommend actionable insights. Maintains timely reporting and effectively communicates across organization as needed.Performs other duties as assigned and modified at manager’s discretion.KNOWLEDGE, SKILLS AND ABILITIES:High business acumen and acuity; high personal accountability for achieving results, high energy, and strong driveAbility to manage enterprise level profit and loss and guide others on how to maximize performanceAbility to influence leadership, including fellow directors, to help drive processes, strategies, and adherence to proper business protocolsAbility to analyze data and metrics to solve problems and create actionable items for leaders to optimize and implementCommitment to data-driven evaluation of initiatives and service levelsProblem-solving and project management skills; understanding the big picture while being attentive to the details required to successfully implement and execute actionable itemsProminent level of personal agility; able to focus and deliver quick wins in a manner commensurate with the needs of the momentDeep understanding of the healthcare insurance and value-based care space preferredHistory of driving results in a fast-paced and constantly changing sales environment Strong marketing, strategic, and creative thinking (benefits marketing/customer orientation) Strong work ethic with excellent time-management and organization skills and diligenceAgile thinker, able to quickly transform and convert opportunities into operational successesExceptional verbal and written communication skillsCollaborative with ability to build strong relationships with key organizational stakeholders and influence operational improvementsAble to effectively leverage business and organizational knowledge within and across functionsProficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation softwareSpoken and written fluency in EnglishAbility and willingness to travel locally, regionally, and nationwide up to 50% of the timeThis job requires use and exercise of independent judgment and management of multiple priorities with limited guidanceEDUCATION AND EXPERIENCE CRITERIA:Bachelor’s Degree required; additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis; Masters preferredMinimum of eight (8) years of Sales and Sales management experienceMinimum five (5) years’ experience working at Managed Care Insurance Health Plan (i.e. Humana)Medicare Advantage Experience requiredValue Based Care experience a plusThis position requires possession and maintenance of a current, valid Driver's License

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply