Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Senior Director, Operational Excellence, and you will lead a team of Operational Excellence Directors focusing on internal and external improvement projects using continuous improvement methodologies to enhance operational efficiency and effectiveness. You will be responsible for driving continuous improvements across the Siemens Healthineers organization and together with customers for improved customer experiences.

The role is remote for candidates that are located in the US Northeast.  Travel will be required based on business need. 

Your role:

You will collaborate across the Siemens Healthineers organization and with chosen customers to map out the current customer journey and identify customer experience bottlenecks (e.g., process inefficiencies)You will develop and implement a holistic operational excellence strategy leveraging the spirit of ‘Continuous Improvement’ that contributes to greater customer experiences for all customers in North AmericaTogether with your team of Operational Excellence Directors, you will develop roadmaps inclusive of innovative solutions to address identified gaps, pain points, and challenges; you will ensure that all efforts align with our Siemens Healthineers business goals and can be integrated with organizational processes and systemsYou will establish an Operational Excellence metric scheme for the organization and monitor key performance indicators (KPIs) to track the progress and impact of continuous improvement efforts, adjusting strategy and activities as necessaryYou will consult stakeholders within the Siemens Healthineers organization on how to create more efficient and effective processes and approachesYou will help the organization learn, understand, and utilize continuous improvement methodologies (per our Healthineers Performance System - HPS)In this role, you will report to the VP of Customer Experience for the Laboratory Solutions business in North AmericaYour expertise:

You have proven experience in leading and managing a team of individual contributors (experience managing direct reports)You know how to steer strategic projects and cross-functional teams in complex environmentsYou have a rich background in process improvement, quality management, and/or strategic planningYou demonstrate a customer-centric mindset and carry customer experience and satisfaction at the heart of your effortsYou have exceptional communications and interpersonal skills that allow you to successfully collaborate with internal and external stakeholdersYou are structured and organized in your work approach and know how to effectively manage a project with milestones and key performance indicators You demonstrate flexibility and creativity in organizational approaches to solving issues and providing solutions that require cross-functional teams to collaborateYou demonstrate strong decision-making skills and know how to confidently present to and engage with Senior Leadership, internally and externallyYou pay attention to detail and high-quality work is your priorityBachelor’s degree or equivalent work experience is requiredMinimum of 10 years of relevant work experience is requiredHealthcare industry experience is requiredExperience with continuous improvement methodologies or certification in project management methodologies (Problem Solving, Value Stream Mapping, Lean Six Sigma, etc.) is requiredKnowledge of Siemens Healthineers and the Laboratory Solutions portfolio is an advantage20% Travel required

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at Careers - Siemens Healthineers USA (siemens-healthineers.com)

The pay range for this position is $200,000 - $270,000 U.S. dollars annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience, as well as where the work will be performed. The annual incentive target is (20%) of base pay.  Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay.   Details regarding our benefits can be found here: https://benefitsatshs.com/index.html 

This information is provided per the required state Equal Pay Act. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

Beware of Job Scams
Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.

“Successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

#LI-BH1

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.