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At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. As the The Senior Director, Market Access Systems & Process Excellence reports to the Executive Director, Market Access Operations (MAO). This is a new and critical role within the US Market Access organization and is responsible for overseeing MAO Process and Systems Excellence and membership management. This role works across the Market Access organization to identify, develop, implement, and maintain best-in-class processes and systems. As Gilead continues to grow into new therapeutic areas, this role is pivotal to scale for efficiencies, to meet our enterprise financial targets and future business growth in compliance with timelines, laws and regulations, GP methodologies, and all applicable Company policies and guidelines.
The position includes but may not be limited to the following:
Responsibility for membership and roster management, class of trade, and end-to-end processes within MAO and serving as the business IT Lead for Market Access, IT systems for Revenue Management, Contracting Lifecycle Management and Regulatory Pricing compliance are critical to the success of Market Access. This role is the business owner for each of these systems.
Additionally, this role will work closely with other Market Access Operations teams, Market Access Strategy Teams, IT, and Finance on ensuring optimal end-to-end system and business processes.
Work location: Foster City, CA (in-office 3 days a week)
Responsibilities Include:
Leads the Contracting Process Excellence team. Plays a leadership role in annual and long-range strategic and tactical plans for all Market Access Operations.
Creates vision and blueprint and executes on that vision for the Contracting Process Excellence Team.
Develops detailed long-term operational system and process roadmaps for Market Access Operations that allow the team to scale for efficiency and growing business needs.
Responsible for the membership management team, and accurate and timely customer data from that team
Monitors cross-functional Contracting operations to ensure process/system integrity and effective and scalable processes.
Works closely with Compliance lead and others to monitor and ensure overall data quality, process, and system compliance
Manages/leads all end-to-end activities related to the development, implementation and maintenance of effective Contracting processes and systems.
Responsible for subject matter expertise in processes, systems and reporting tools used for contract development, government contracting, calculations, pricing, and contract operations.
Develops the business case and related presentations for Market Access Operation process or system solutions and supports prioritization of such solutions to MAO Leadership.
Develops materials to train and educate team members and others outside of the department.
Basic Qualifications:
Bachelor's Degree and 14 Years' Experience
OR
Masters' Degree and 12 Years' Experience
Preferred Qualifications:
Excellent understanding of Pharma Revenue Management Systems and Market Access Process landscape
Demonstrated prior strong Enterprise Systems and Process Improvement results
Ability to challenge the status quo and navigate internal organization/processes, mobilize key stakeholders and engage colleagues.
Strong communication skills with executive-level presence and ability to communicate complex systems and processes to senior level leaders
Proven Leader who has managed high performing teams
Highly resourceful and process-oriented individual with operational rigor and strong project management capabilities
Demonstrated consistent cross-functional collaborator and business partner, directly contributing to teams to achieve overall objectives
Self-starter who thrives in a fast-paced, collaborative, and innovative high-growth environment
Broad understanding of US healthcare environment and the payer/reimbursement space.
General understanding of gross-to-net (GTN) and key drivers
Track record of growing responsibility with broad exposure to multiple functions
High proficiency with Microsoft PowerPoint and Excel
Foster City-based and willing to travel as needed
People Leader Accountabilities
Create Inclusion - knowing the business value of diverse teams, modelling inclusion and embedding the value of diversity in the way they manage their teams.
Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.
Empower Teams - connect the team to the organization by aligning goals, purpose, organizational objectives and holding to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.
For additional benefits information, visit:
https://www.gilead.com/careers/compensation-benefits-and-wellbeing
* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
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As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
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