Overview Intuit’s mission is to power prosperity around the world serving over 7 million small and medium businesses. The Intuit Assist for QuickBooks team harnesses the powers of Generative AI to build innovative solutions with a keen focus on done-for-you experiences to businesses. Join us as a Sr. Researcher where you will help uncover customer insights that directly shape the future of our offerings by providing highly impactful customer, product and design insights. What you'll bring + Bachelors Degree in Psychology, Human Factors or equivalent fields, strong preference for Master’s degree or higher + Demonstrably strong understanding and application of fundamental research principles for all stages of projects including design, analysis and reporting + 5+ years of industry experience in technology applications including mobile + Expertise in a broad range of methodologies including ethnographic-like approaches, interviews, diary studies, usability testing, surveys and experimental design + Multi-method skills preferred including survey design and analysis + Ability to turn analysis into a compelling story across all levels of leadership in the org. How you will lead + Lead a track of strategic research providing actionable insights by collaborating with designers, product managers and engineers adhering to best practices with integrity and rigorous execution of research + Plan and execute original user research including creating planning documents, study organization, data analysis and in-depth reporting of insights + Bring in outside-in learnings through desk research, competitive reviews and third-party data sources + Leverage internal data to bring additional insights and help shape a point-of-view + Be prepared to execute on a range of methods including interviews, usability testing, quantitative approaches and everything in between + Deliver high-impact insights that blend the customer’s need and business considerations to help drive product strategy in well-articulated reports + Thrive in an extremely fast-paced workplace with multiple stakeholders demands in an environment with consistent shifts and pivots Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:Bay area: $148,500 - $201,000 San Diego: $136,000 - $184,000This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.