We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Job Title & Location

Senior Data Quality Executive

Westgate, London

Data Quality

Data Quality is the department responsible for ensuring the best possible data quality across all of our GB and Irish panels. Responsibilities of the department are varied.

The team are accountable for ensuring the quality of our data through the various stages of the end-to-end process. Monitoring, analysing and investigating different aspects of our data.

Role Purpose

To develop an in depth understanding of at least one Worldpanel service, including a good understanding of the end-to-end Operational process and the ability to reconstruct reported data outside of any standard reporting tools.

Be responsible for all required day-to-day tasks to ensure the smooth running of that service. Find opportunities for improvements and contribute to the development plan for their service. Become a service matter expert on the service(s) worked on, becoming accountable for elements/all of the service.

The ability to work autonomously and to troubleshoot issues within the Production cycle.

Main Duties and Responsibilities

Data Quality

Develop an in depth understanding of the end-to-end process of at least one Worldpanel service.Be responsible for all day-to-day tasks required to ensure the smooth running of the service.Be accountable for the accurate delivery of data on the service(s) that they have responsibility for.Responsible for maintenance of quality dashboards, with regular reviews.Understands the impact on quality of actions and decisionsResponsible for reviewing actions undertaken on service, to drive efficient and effective processes.Start to autonomously contribute to service developmentBecoming a “go-to” contact for the service(s) they are responsible for.

Process and Continuous Improvement

Identifying and implementing efficiency improvements within their service(s)

Data and information security

To respect the confidentiality of panellists’ personal information and to handle all communication and data in a responsible manner in accordance with GDPR, our Privacy Policy and all other relevant guidelines and legislation.

Understanding the wider business

Develops a broader understanding of the Operations functionsDevelop a broader understanding of our direct competitors

Training & Development

Take ownership for self-development and where available participate in structured training.Gains proficiency in all relevant databases, data interrogation and reporting tools (for example SQL, Python, R, Excel, etc.)Start to contribute to the development of more junior members of the team

Communication & Collaboration

Continue to develop professional working relationships across the business (including Commercial) and externally.Be able to communicate in an appropriate manner (e.g. verbally, presenting or creating a Powerpoint, Word document, email)Adhering to deadlines and raising where there is a risk of delaysIs able to demonstrate and role model best practise and techniques including positive communication style.Displays a proactive attitude when working both within and outside of the team.Demonstrates clear, direct and to the point communication at Data Quality team meetingsPartner management

Issue Management and Best Practice

Proactive identification and root cause analysis of service issues, and resolution of these, to mitigate any impact to panel members or critical metrics.Take an active role in regular service review meetings with Team Managers and Leadership team to establish priorities and future requirements.Working closely with other departments to capacity plan and support new projects or service enhancement initiatives.Knowledge sharing through the team, in either team meeting or day-to-day with the wider Data Quality team

Resource management

Organising your workload efficientlyAdhering to schedulesContributing to resource planning for all BAU and projectsAbility to contribute to resource planning, understand challenges to their own resourceRaising any risks to deadlines and capacity challenges

Skills and previous experienceTech: Python or R, SQL prior coding experience1-2 years Market research, analytics experienceNumerical degree e.g. stats, maths

What you’ll get from us25 days annual leave (excl. bank holidays), plus your birthday off!Flexible benefits across health, wealth and lifestyleExtensive training and excellent scope for career developmentA collaborative and supportive work environment!

Reasonable Adjustments

Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

#LI-HP1 #LI-Hybrid

Country

United Kingdom

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.