Bangalore, Karnataka
14 hours ago
Senior Customer Support Engineer - Process Automation

Hello talented techie!

We’re looking for dedicated individuals with the skills and vision to build a better tomorrow. Join our R&D team, develop your skills on the job and work.

We know that the only way a business thrive is if our people are growing. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

We are looking for Customer Support Engineer !

You’ll make a difference by:

·         Responsible for reproducing, troubleshooting Customer Problem Statements on SIMATIC DCS systems (PCS 7 & PCS neo)

·         The work involves Handling Escalations and Support on SIMATIC DCS systems (PCS 7 & PCS neo)

·         Set up the test environments in Lab for different types of Customer Problem Statements, which involves configuration of the products under test.

·         In Addition, responsible for usage of diagnostic tools and related applications for troubleshooting.

·         Responsible for writing bug reports and verifying them after fixes.

·         Involves in interacting with Business Partners and Customers for technical clarifications.

·         Involves Technical content preparation for trainings, Online Workshops, Virtual Class-room trainings.

·         Conduct training sessions for our products as needed.

·         Your unique perspectives and contributions will be vital in achieving our organization's goals and vision.

You’d describe yourself as:

Graduate BE - Electrical, Electronics & Communications or Instrumentation Engineering with 5 to 10 years of total experience in Industrial Automation.Worked on PCS7 & PCS neoWorked on Redundant PLCs / Failsafe configurations.Worked on SCADA HMI (in-depth knowledge)Hands on working exp on continuous and sequential control logics.Hands on working exp on field devices.Knowledge of communication interfaces like MPI, Profibus, Profinet, Ethernet, TCP/IP.Knowledge on Product TestingCommissioning experience of process plants (Batch applications) is additional advantage.

Create a better #TomorrowWithUs!

We value your outstanding identity and perspective and are fully committed to providing opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and build a better tomorrow with us. Protecting the environment, conserving our natural resources, encouraging the health and performance of our people as well as safeguarding their working conditions are core to our social and business dedication at Siemens.

Make your mark in our exciting world at Siemens.

This role is based in Bangalore and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come.

We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers

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