Position Description
SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)
Who is a Senior Customer Service Representative (Senior Motivator)?
As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.
Do you have what it takes?Passion for fitnessStrong communication and customer service skillsPeak attitudeMulti-tasking guruStrong planning and organization skillsHigh School diploma, or working on completionCPR certification required within 3 months of employmentMust be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility
What will you be doing?Motivate and encourage the members to meet their fitness goalsGreet and welcome members in a warm and friendly manner. Member needs met courteously and promptlyHandle member questions and concerns with courteous and professionalismBook appointments to accommodate members needsHave knowledge and ability to sell and answer questions regarding memberships and other servicesAdhere to and promote monthly marketingManage club supply inventory and place ordersTrack equipment maintenace and repair logsRun club errands and conduct bank runsPlan and organize club events
What's in it for you?Ongoing training and development to ensure a long and successful career pathUnlimited growth potential in sales and managementRewards through monthly incentives and contestsFun and energetic atmosphere to come to every day!For a list of the endless company benefits please go to: https://jobs.goodlifefitness.com/page/show/benefits
At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.