Role purpose

To manage the Corporate Vodacom Business credit collection portfolio and ensure that the accounts are paid when due.

Key accountabilities and decision ownership

• To allocate cash payments timeously of customer accounts
• To minimize bad debt
• To follow up on non payments
• To negotiate payments on accounts
• To collect 100% of billing targets
• To allocate cash payments timeously of customer accounts
• To liaise with 3rd parties to resolve account disputes involves meetings and negotiation with CEO’s, FM’s IT Managers
• Ability to liaise with EHODS & Executives
 

Core competencies, knowledge and experience:

Job Related Skill: 

• Interpersonal skills  
• Negotiation skills  (ability to lease with CEO’s, FM’s and IT Managers, EHODS & ecec Heads Local & international)
• Excellent communication skills
• Driver’s license essential (own Car)
• Attention to detail
• Analytical and investigative mind
• Strong interpersonal skills for liaising with team members and reporting to credit manager

Job Knowledge: 

• Corporate credit   
• Intensive reconciliation and allocation on large accounts 
• MS Excel advanced  
• Converged Business knowledge
• Strong understanding of basic accounting principles, fair credit practices, and collection regulations3
• Proficiency in MS Office and accounting software3
• Excellent numeracy skills and attention to detail1
• Strong interpersonal skills for liaising with team members and reporting to credit manager

Job Experience: 

• 2-5 years of Credit control experience
• 1 Year Financial reconciliation experience
• Experience in dealing with 3rd Parties to resolve account disputes
• Experience in dealing with EHODS, Exec Heads & other key stakeholders

Qualifications

Must have technical / professional qualifications:
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Diploma in Credit Management (preferred)

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.