We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. The Senior Credit and Collections Analyst supports the financial goals of nVent, specifically through ensuring the orderly flow of outbound orders and collection of amounts due from nVent’s customers. This role is a customer facing role in partnership with nVent’s other teams. Activities include direct interaction with external customers and internal partners to ensure the flow of outbound orders and collection of invoices is balanced, controlled and within the customer’s defined risk profile. In addition, the Senior Credit and Collections Analyst is a mentor to other Credit and Collection team members. In performing the role, the Credit and Collections Analyst supports nVent Core Values and Exemplifies the nVent Culture. In addition, the Credit and Collections Analyst will consistently demonstrate strong critical thinking and problem-solving skills, possess strong organizational skills, provide exceptional customer service to both external and internal customers, and be a complete team player. Results and success are measured by outcome-based metrics. **What YOU WILL EXPERIENCE IN THIS POSITION:** + Manage assigned large, complex and high-risk customer accounts to the assigned credit limits + Review and disposition orders on credit hold + Engage customers to obtain payment for past due invoices + Interface with customers regarding account issues + Fulfill customer documentation requests related to invoices and payments + Interface with Business Teams regarding customer delinquency issues + Provide consultation to other Credit & Collection Analysts on complex situations or accounts + Participate in or lead process improvement projects + Participate in acquisition integration planning and execution **YOU HAVE:** + Bachelor’s degree in business management, Finance, or Economics + 7+ years credit & collection experience in business-to-business trade credit environment + Advanced knowledge of credit and collections practices + Advanced knowledge of credit risk abatement tools such as guarantees, letters of credit, etc. + Advanced knowledge of Microsoft Office products, particularly Excel, Word, and PowerPoint. + Experience with credit reporting agencies such as D&B, Experian, BVD, Coface + Experience with Get Paid, JDE, Infor M3, MacPac, SAP ERP systems + Advanced proficiency in French (both spoken and written) is required. + Ability to balance business opportunities with risk management + Ability to assess risk of extending credit in complex or difficult situations + Ability to recognize developing risk situations that may warrant review or suspension of customer’s credit line and recommend solutions + Ability to compel or negotiate customer payments in difficult situations + Ability to communicate effectively with business and finance counterparts regarding portfolio health, potential risks and risk solutions. **WE HAVE:** + A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day + nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. + Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com . + Commitment to strengthen communities where our employees live and work + We encourage and support the philanthropic activities of our employees worldwide + Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money + Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being: + Innovative & adaptable + Dedicated to absolute integrity + Focused on the customer first + Respectful and team oriented + Optimistic and energizing + Accountable for performance + Benefits to support the lives of our employees At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth. \#LI-CP1 \#LI-Hybrid \#INDLPCN At nVent, we are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.