Purpose of the Job Job Description Daily follow-up and support to the Middle-Mile KPIs operational excellence, leveraging systems and processes to maximize the operations' efficiency and productivity.  Statistical/Analytical skills to study data, analyze trends. Analyze data on actual performance against target and provide action plan to solve problems and improve processes. Supporting ramex stations to achieve service excellence based on Aramex standard procedure. Work side by side with the digital transformation team to align the Middle-mile digital transformation plan with all network stations.  Prepare and arrange system training sessions and ensure ground operations resources have the needed knowledge to perform their work. Manage projects from concept to execution, ensuring timely and successful delivery. Conduct thorough research to support the feasibility and potential impact of new ideas. Background in data visualization using BI tools is a plus Job Responsibilities - Experience and Education Bachelor’s in industrial engineering. 1 - 3 Years of experience in the same field. Excellent command of English. Excellent knowledge in Microsoft office. Analytical and problem-solving Skills. Team spirit. Interpersonal and communication skills. Leadership Behaviors Skills Communication SkillsContinuous ImprovementOperational ExcellenceProcess OrientedProduct Knowledge